Homewood Suites by Hilton Downers Grove Chicago

The room was not clean when we checked in.

Thanks

The good thing was we were early and the young lady let us check in early the room smelted so bad I had to ask for someone at the desk to come and fix the problem the bathroom door would not close and please beware of the tub it’s dangerous will not stay at any Hilton if it’s like this one never

This location is amazing! The staff is fantastic and so personable. I just love the fitness center!!! This is now MY location

Our “2-room” bedroom was interesting. When we put the sofa bed open, we couldn’t use the desk or the area on the window side as it was blocked off by the bed. The mattress on that bed was very very thin and the sheets were too small. The actual bedroom was very nice with a comfortable bed. The large refrigerator and freezer were great. We didn’t use the area with the sink/stovetop.The pocket door to the bathroom would keep banging after opening unless we held it until it stopped moving. The bathroom amenities were nice. The breakfast was good with a nice variety. I would say if you were only needing the actual bedroom and not the sofa, then the room was okay.

They are not very reliable hotel!!!

Excellent, highly recommended

Hotel was great the staff were super friendly and helpful. Breakfast was great different options and each day. Hotel was super clean and well maintained. Bar had delicious drinks

From the rooms, staff, breakfast, everything was great

They gave us the handicap person room. The floor was sticky. Free breakfast was mostly ultra processed food.

The pool was not in service and that was listed that there was a pool. A room smelled like marijuana.It had to switch, because it was so bad. We've requested extra towels and they were never received.And we also were there 44 days and requested.We clean which was never done.

Overall cleanliness was low. Bathroom had mildew in shower and piles of dust along the edges. Stains on the curtains and threadbared towels and bedspread.

Great stay. The room and building was very clean.

Minor repairs on some room required. Informed staff member on checkout and she quickly made note of same in what I presume was a maintenance issue log. None of the issues were "fatal" to my recommending hotel for short or extended stay see above

The bathroom was not as clean as it should have been. I called for extra towels and did not get them , then I asked the front desk again and they said they had delivered them .

Pool was closed kind of disappointing

Breakfast was fine,but some of the bakery could have been better. A few sweet rolls, also they need to have a bit more variety in the eggs. But I did enjoy it all. The coffee was great , but towards the end of the two weeks I was kinda tired of the western omelets. The breakfast staff was great.

It was great

We got a room with a kitchen; they have everything you need, except an oven. We didn't think about that part, so we pan fried everyting on the stopve top. You need to bring/buy your own soaps for the sink/dishwasher. The hot breakfasts were great everyday for the 7 days we were there. We would stay there again.

Every thing was good at the property except the indoor pool which was under maintenance