Grand Harbor Resort

The property was kid friendly and my children loved the crafting area. My room was booked for a suite and it was a regular room. The room was dirty. There were spider webs and lots of little spiders in every corner in the room. The bathroom bath tub had black footprints in it. I just wasn’t pleased with the cleanliness of the room or the type of room for the price in which I paid.

Easy location and clean overall. Poor service in the waterpark. Took forever to get service and then took over 10 minutes for person to make one strawberry daiquiri… not acceptable! And then one of the two main waterslides was shut down both days we were there so could only use two of the main waterslides other than the one big one with rafts.

Breakfast is not good at all. overall average experience

Nice location . But reception was cold and matter if fact. Room was ok . Not enough outlet. Sink was clogged( we reported it) No info in rooms . Telephone had no numbers printed to call . Honestly for $220 i felt it was not any better than the Holiday Inn Express What I said above

We were happy with our two night stay, especially the proximity to our riverboat, and the great on-site restaurant. Some of the interior furnishings are looking tired. One thing was a problem, and should be a reminder for us in the future to ask for a handicap equipped room. Our handicap is being elderly. We would like to have higher toilet seats, grab bars in the shower, and lower beds.

Exceptional

The Room and Breakfast were good, no issue. As per Cost, it's not worth driving 5/6 hours specifically to spend time in "Resort"; the water area is very small, not worth the money. Even though it's a very small area, there are only 3 slides at the resort, and only one is working; one is closed from time to time, and one was completely closed during my Saturday stay. Very small lazy river, small pool, small hot water tub.

The front desk staff were extremely friendly and accommodating. The housekeeping staff was also lovely. The overall cleanliness was very satisfactory. Staying right on the river was amazing. We had fun at the waterpark, my daughter loved the white tube slide. I think the waterpark area could use some updating, just a lot of rust all over the place. The rooms could also maybe use a bit of updating, but overall they were comfortable and clean. The complimentary breakfast was pretty basic, but it was complimentary, so I can't really complain.

The resort is ideally located. Short walk to casino, museum and restaurants. The river walk was great Had a good dinner at Tony Roma's and enjoyed the music on the terrace. Swimming pool was closed and there were small kids allowed in the hot tub. Breakfast was so-so....no muffins or rolls? Need two pancake machines....

Room was clean, but dated. Bed was very comfy, bathroom was filled with towels. Shower head was newer and had great water pressure.

Very good

Location Price

Very good

The included breakfast has powdered eggs that weren't great, and

Very good

The waterpark is included in room prices Most of the games in the arcade were out of order

No access to swim area before 3 pm or after 8 pm.

I would rather pitch a tent by the river than stay here again. It's dirty, out dated, smells weird and most things are broke or out of order. We checked in at 3pm and checked out at 8pm. Just chalking this up to an expensive lesson and never going back.

Great place to stay for a family trip!

Absolutely nothing Overpriced, lights only had 1 bulb in them (supposed to have 2), carpet was stained, door stopper ripped out of the floor. When you pay almost $400 for a night they should take more pride in there or property. Pool area rusted and parts of things (walls) crumbling