Baymont by Wyndham Durango

The room was highly unmaintained, dirty and missing common essentials. The staff was not helpful.

Highly dissatisfied. The place was an absolute dumpster fire. It was dirty, highly unmaintained, very unhelpful staff.

Bed was comfy and the room was large. The floor in front of the sink was oddly very soft, like it had been flooded at some point (on the second floor). Air conditioning was good.

Wouldn’t stay there again. The bathroom was dirty and the overall room needs some help. Definitely not worth the price they charge!

The pictures on the website were not at all representative of what I experienced. My room was not clean - the floors had a dirty film on them, the curtains were torn, the fitted bedsheets didn't fit the bed - the a/c unit was very loud all night - the lobby area where the breakfast was was very warm - no A/C. Wanted to go into the hot tub when we got there after a long trip, and the huge window next to the hot tub was smashed and cracked very near the hot tub and it didn't feel safe to go into. I would not recommend this Baymont Inn & Suites.

Would not recommend at all. Someone who runs the place should stay in the room just to see. TV was hard to figure out. There was a black line all around the floor…mold? Flooding? There was plaster all over the bathroom walls. No hot water in the shower and the soap was empty. Also got bitten by a spidery while sleeping…sure hope that doesn’t get worse. Don’t stay here.

Pool and hot tub don't work and closed. No hot water. Beds are basically just springs. No staff ever at the front desk. Terrible hotel!!! Avoid at all costs.

The rooms were dingy and kinda dirty, The a/c was loud, making it difficult to get to sleep. I don't think the hot tub was functional the 3 days we stayed. The only saving grace was a pretty decent breakfast. Still would never stay there again! Very disappointing for a Wyndam property!

Overall stay was good, beds were very comfortable, plenty of pillows.

OFFERED 40% DISCOUNT AND NAVER GOT IT,

Room was warn down and not kept up. Wasn't very clean. Beds were comfortable. Not worth the money I spent.

This property was dirty. The floor was a vinyl plank that probably never has been mopped. Our feet were black. It was missing furniture no nightstand, no chair. No pole in the closet to hang anything. Holes in the wall. Mirror missing in the bathroom. No covers over the drains in the sink. The shower temperature controls weren't working properly. A chair was delivered but there was no nightstand. A trash can flipped upside down was used so we could charge our mobile phones but most of the plugs in the room were not operating. The breakfast was actually pretty good. I suggest people find another hotel to stay at.

Room was nasty and nothing like the pictures

Dirty, not maintained. Decent breakfast. Bed was clean and comfy. Good enough for a quick night's stay

The rooms were not fully clean but the front desk worker immediately got it cleaned

I have photos - paint splattered everywhere - dirty mattress corners, hair in the tub - every wall and fixture beat up. Ac sounded like a freight train. Someone’s shampoo left in the shower. For ~ $200 a night - unacceptable. Do not book here!

There were bugs and office staff refused to give me a refund even though I did not stay at the hotel. Expedia also refused to help me refund my money back.

This hotel is poorly maintained. There was mold and stains in the bathroom.

Pool was nice and we arrived late and they were helpful

The room had dirt and hair on the walls and floor, not to mention what looked like blood on the lamp shade. The pool and hot tub were both under construction even though I was never notified and was one of the reasons for booking this property. I expressed my concerns with the front desk and they seemed not to care. I got a partial refund but they would not give me any further information on who I could contact to get a full refund, since I literally unpacked my car and theb turned around and packed it back up. The pictures displayed were nothing like the real experience and it almost ruined my girlfriends 30th birthday. 0/10 dont go there!!