SpringHill Suites by Marriott Durham City View

.

The staff cannot solve the problem for customer. for example, the quarter exchange machine was broken for days. One customer needs to do laundry they have to leave the hotel look for a coin is strange store in order to get quarters to start their laundry. A proactive management team will get enough quarters on side in order to help out hotel customers.

The property was new and clean. Breakfast was great

Afternoon staff checking in was very helpful. Surprised to find a $15 parking charge in the morning…

When we woke up on the morning of our one-night stay, the power was off in all the rooms...the common areas had power (even the elevators, thankfully). However, the breakfast was not able to be provided. I felt that some kind of compensation was due as breakfast being included is an amenity we seek when selecting a hotel.

*

The front desk lady was excellent and the room was clean. However, the location was difficult to get to.

We stayed one night. Check in was easy. Parking is very convenient and hotel is about a block from Durham Bulls park with easy walking. Staff is professional and friendly. Breakfast was good. Hotel is clean and seems newer. Sofa in our room may be great for sleeping but uncomfortable for sitting.

Beware, this property charges $15 a day to park and they do not tell you up front. It is walkable but you have to cross a freeway. Very little amenities available and customer service is not great. Rooms are clean if that is all you are looking for.

Close to stadium

Great experience. Rooms were clean and beds cozy.

Great stay. Room was excellent! Close to the park!

Hotel is nice and clean. Day staff is good, night receptionist was not so much. Breakfast is boring and not worth waking up for.

Staff was great!

Easy walk to the Durham Bulls stadium and Durham Performing Arts Center. Hotel and staff top notch. Will use this site again

Location The hotel charged a $15.00 parking fee. It should have been included in the price, and not a surprise when I arrived there.

The front desk staff was wonderful. Room was clean and comfortable. Super convenient location! All in all, we had a great stay.

Super convenient and within walking distance from the performing arts center. Clean, modern rooms and friendly staff.

Great location, friendly staff, served it's purpose

Like the fact it was super close to where I was going Woke up and the whole floor smelled like a dumpster once out in the hall. Also any small movement and the bed frame squeaked or occasionally moved.