Americas Best Value Inn East Syracuse

AC worked great.

Beds need to be deep cleaned, there is bedbugs. Other-than that it is ok.

Clean room friendly staff

When I got there, there were four cop cars there. The carpet was wet & stained parts of the ceiling were missing and it smelled like blood and urine. There were unidentifiable stains in the room, and I didn’t even stay there. It seemed as a murder had just occurred.

Nothing Everything nasty

did not make bed or replace soiled towel or face cloth no coffee or tea. no breakfast items. had to go into laundry room to get clean towel and face cloth and roll of toilet paper. front desk man said i had to tell cleaners i wanted our room towels exchanged. i replied we were out all day so how does one tell cleaning staff. there are no door knob tags or anything. not returning to Any america's best value franchise.

Rooms/ carpets / furniture were a little stained and worn from heavy use. Staff were pleasant. No coffee available. Bed was not hotel standard. The room was very quiet. This is ultra-low budget hotel, and you get what you pay for. Thank you for the safe stay.

I like that it was quiet and low traffic I didn’t like the random people around

Outside looks beautiful but inside needs lots of attention.

Air conditioner didn't work in the first room. Got switched. Both didn't have chairs to sit on nor refrigerators

This was probably the worst motel I have ever stayed in. I asked Expedia for a refund.

There was no breakfast We did not have a working TV. We suspect they did not pay the cable bill.

Exceptional

Honestly I came into this knowing that this was a no frills experience. Your basic needs met; a bed, bathroom and there was a fridge and TV. Nothing extra and didn’t expect it either. Staff was very friendly and did their best with the situation they are given as well. I have no complaints what so ever.

Location was adequate Just about everything. No cups or drinking vessels in the room. Room was non-smoking but the whole floor and the rooms smelled of cigarette smoke. No hair dryer in the room. Request for hair dryer was begrudgingly honored. Cockroaches in the room. This property should not be on Booking.com's website as a viable option. It is substandard at best.

Bad

Upon arrival the foyer smelled heavily of smoke/skunk/marijuana. There was a floor dryer in the lobby with towels on the floor. Phones had no receivers. The ceiling and wall was crumbling in some areas. The hallways smelled heavily of ramen or lipton chicken noodle soup and were missing half the carpet showing the cement underneath. The room lacked any updates, the toilet was running aggressively with water bubbling in the bowl with the toilet seat up and a large yellow/brown stain on the floor. The window was streaked with thick brownish yellow mud? and the place just felt unclean. The place sadly needs help.

Absolutely horrible: Blood stains all over the mattress, room was absolutely disgusting. We immediately went to the front desk and told them. We left the property immediately Never walked into a dirtier hotel in my life

It was not bad for the price Needs updated rooms and amenities

Unhygienic, uncleaned carpets, poorly cleaned rooms, dirty mattress, carpets missing in some walkway, weed smell as you enter the lobby, etc. Will never stay here again.