Embassy Suites Syracuse

Everything

Common areas of the hotel were clean. Bathtub needs resurfacing. The door of the room I stayed in had a piece of tape instead of a saddle. which made closing the door more difficult but not impossible. Toilet paper roll on dispenser had less than 1/4 left when we arrived. No extra rolls of toilet paper in room. Had to go to the front desk to get one. Ample free parking. Quiet hotel. Breakfast was good especially the fresh made omelets.

My fav place to stay when coming to the university.

Very clean very quiet very nice

The manager's evening reception had food that tasted old, including the chips, trail mix, and crackers. I stayed two nights, and my room was not cleaned during that time. I don't know if I needed to let someone know that I needed my room cleaned with fresh towels, but this was disappointing. I will not stay at this Embassy Suite again when I return to Syracuse, maybe another, more recently built one. But I do not recommend this hotel.

Clean room, helpful staff and nice breakfast

To expensive, waiting line for breakfast

The omlettes, comfortable bed, fridge & microwave. Pork sausage and the 2 empty beer cans left in our room by the previous guests. Cleaning staff did not do a good job. We didn't check in until after 9pm, so were disappointed that the room wasn't thoroughly cleaned.

THE STAFF WAS OUTSTANDING

Exceptional

Great

Pull out couch was uncomfortable but everything else was fine. Thanks for the stay!

Breakfast was excellent. The room needed replacement sheets but otherwise was great.

We missed happy hour by a few minutes

I had a great day. It was so nice experience my cousins and I booked a room for the night. We went to a concert at the JMB Dome. The location was close to the venue and downtown Syracuse, but also not too close. I appreciate the parking space, the smooth check-in process and I even woke up on time.

Exceptional

Embassy Suites Never Dissapointsi! The complimentary happy hour & made to order breakfast was a nice added touch!

Breakfast was great Rooms were spacious Nice tvs The air conditioner was broken it was very hot And their was blood stains on blanket

Very good all around. No complaints except they can use better luggage carts. Some of them don't work properly. I would highly recommend.

Central areas were nice, amenities seemed nice, but rooms were not the cleanest or well maintained, furniture was worn and stained.