Quality Inn & Suites Syracuse - Carrier Circle

Updated room. Quiet Property.

Nothing was great

Would like the pool to be open soon hopefully. Other than Everyone was cool! and the stay was great, as always.

Very old and lots of construction debris around did not feel safe

Room was 6 out of 10. Stained blanket, stains on floor. But all in all, not too bad. Staff was friendly. Kids were running up and down the hallways all night. But that's the parent's fault. I'd stay there again.

Great staff everyone was so helpful

We spent one night here on to Canada, and the hotel was great! It’s conveniently located right off I-90. The rooms were spacious, and the beds were comfortable. They also offer a free breakfast, which is a nice bonus! Overall was very comfortable.

We did not stay. The room was very gross. Bedding was stained, there were hairs in the bed on the sheets, the door was broken and we did not feel safe. The outside of the toilet was dirty. We immediately left.

It was clean. It was very bland. Its very obvious that its in the state of renovation. Our room was adjoining to another and that was never mentioned and the only thing that separated us was a locked door that the handle was falling off. Every door we walked out had smokers outside. And we had to have our keys reset every time we came back to our room.

nice staff

Not family friendly. A lot of out of town workers. Dirty couches and rooms. Said I had an upgrade and I never got one. Moved to different hotel.

Room

The night that I arrived they had to change my room two times, first when I got to my room the door was open and broken. Went to inform them of the situation and they gave me another room and when I open the door what a bad oder again I had to inform them. Finally I got another room couldn't use the wifi, because it just didn't work. I can say that the breakfast was good and the lady that works there very well manner. I should get refunded for all I went to the first night.

While navigating back to the front desk we noticed trash in the hallway in multiple sections, holes/lifted carpet in the hallway. Due to a flight delay, we arrived super late well after midnight. We thought that it was just super dark outside but noticed that there were actually huge trash bags covering the windows in one of the sections that we had to walk through to get to the front desk. The hotel is currently trying to charge me for a night’s stay when we only stayed for a few minutes, despite sharing photos of the conditions. Please pick somewhere else.

It was 60 degrees in Fahrenheit in a room. People who work there, told me that it is a summer time and no heat available in any room when I asked to move me to another room. I would rather pay more money but be comfortable

They owe me money. Couldn't figure out where the charge came from and this charge isnt on my itemized receipt. They owe my card $219.96 . Other than that there was this Amazing front desk lady she was sweet and very helpful to me. The beds are hard. They kept the hotel very clean!

But the toilet didn’t function very well The business property is very large looks in need of a renovation

Hotel was great, staff was super helpful. We’d definitely stay again.

Was a nice place to stay, room very clean. Had to leave really early in morning so I didn't get to try breakfast but maybe next time.