Best Western Plus Eau Claire Conference Center

Location Was not clean bathroom smelled like urine and room smelled musty.

Exceptional

Our check in on Friday was okay. The room appeared to be clean until we went into the bathroom and there was a large beetle crawling across the floor and a spider hanging from the light fixture outside the bathroom. We killed two more spiders over the weekend in the room. The sofa sleeper should have replaced years ago you could feel the metal bars while you were laying on it. It appeared to not be real clean. Saturday we were gone for the whole day and when we came back we found that there had been no housekeeping done at all. Beds not made and dirty towels on the bathroom floor. When I complained to the front desk they told me that I had to request housekeeping. Why would I pay $170 a night to have to ask for housekeeping. Not impressed with the gentleman at the front desk and would really like a refund for one of my two nights.

Wonderful

Quiet neighborhood and easy to find

It could use some updating. Same breakfast items both days and no fresh fruit the second day. Towels were thin with holes. Sofa sleeper was not very comfortable and sheets had holes. The tv guides did not match the channels. The online menu for the restaurant was unreadable.

Location and the one bedroom suite. Good size pool. It could use some updating. Same breakfast items both days and no fresh fruit the second day. Towels were thin with holes. Sofa sleeper was not very comfortable and sheets had holes. The tv guides did not match the channels. The online menu for the restaurant was unreadable.

The room was nice. It’s a great hotel for the money. Pool is good. Breakfast was hot but a bit limited (what they had was fine, though). It’s a solid hotel that I would return to in the future.

Breakfast area was very nice, food choices were good. Property seemed to be clean. Our room smelled like fried food, likely from previous guest. Body wash dispenser was empty and tub faucet needed maintenance.

Very good

It was a pretty good stay- shower was clogging but that was the only complaint. Pool & hot tub were great! Breakfast was good

Was a great hotel. Only stayed one night but had to be one of the quietest (couldn’t hear people in next room) that I’ve been in. Breakfast was great too!

The bed were like trampolines, uncomfortable and if trying to sleep 2 people in them you would always roll to the middle. They could use new mattresses

The room is clean, and the staff is friendly.

If you are a smoker or don't mind the smell in your room this is probably an ok place for you. If not don't bother and go somewhere else. The next hotel we checked into was very very nice, like new. There is great parking space for a boat / RV was the one reason we booked here but there are other places with adequate space as well.

Quite clean, but had a kind of of old/musty smell. The hot tub was not hot the day we tried to go in it.

Food debris around base of our refrigerator. Need to pull out fridge and vacuum

Great breakfast and pool!

Overall the hotel wasn’t terrible and was a decent property, just not for me. Musty smell in my 1 bedroom king suite, sheets weren’t the cleanest or newest, pull out sofabed sheets had a couple unpleasant stains, the room was dusty, surfaces didn’t feel clean. Service was great, breakfast and amenities were okay. I’m a frequent traveler and at the price point I paid I expect much better.

Not as well maintained as I would hope. Beds weren’t very comfortable and room was just ok.