Cambria Hotel LAX

Location. Clean. Housekeeping came only once. You have to request housekeeping for more days. We had a 5 night stay.

Very good

The room had been recently renovated which was nice. Small pool but we made use of it. Free shuttle to airport, which was 👍 We had dinner and it was a really better than expected. chicken pasta in their small bar area. Needed a hotel close to airport. We took Uber to Manhattan Beach which was close 👍

The room and the staff were excellent.

Big and clean , nice staff No

Exceptional

Very good

During our stay at this hotel, we found what appeared to be bed bugs in the sofa in our room. I immediately reported the issue to the hotel staff and took pictures documenting what we found. I also emailed the pictures to the hotel so management would have photographic evidence of the situation. It has now been over a week since we reported the problem, and nobody from the hotel has contacted us to follow up, discuss what happened, explain what was done to address the situation, or offer any resolution. Finding bed bugs in a hotel room is extremely concerning, but what made the experience even worse was the lack of communication afterward. We should not have to chase the hotel for answers after reporting a serious issue and providing photographic evidence. I expected much better customer service and accountability. At the very least, I expected someone from management to contact us and address our concerns. Unfortunately, that has not happened. I hope management takes this complaint seriously and improves the way situations like this are handled in the future.

The hotel was small but nice. The room was clean, but the shower water was boiling hot and took about 40 min to finish because I had to wet the washcloth then wait for it to cool down before attempting to wipe the soap off. Ended up asking to move to another room. One staff member was playing a joke on me cause I asked if where I parked is fine and he told me to move it right away into another parking lot he pointed at. After moving the car. Another staff member told me I couldn't park there and pointed to the parking lot I originally parked and said that was the correct parking for the hotel. We'll I feel they were playing games. Other than that. It was ok.

Didn’t get room we booked. No full length mirror in room. Parking was xtra and expensive. The small grocery area never had bottled water available.

Clean, location Coffee machine did not work and staff were not interested in replacing it.

Very fast any easy check in, plenty of parking available. Didn't have time to use any of their facilities, cannot comment on any

Very good

THEY OVERCHARGED ME 284.00 FOR i HAVE NO IDEA WHAT AND NO ONE WILL RESPOND STAY AWAY

Just clean and everyone was nice. In a good area and close to everything.

The staff was accommodating and helpful. The room was clean. I didn’t have housekeeping clean until the day I checked out. The hotel is a distance from transit but an uber is a call away. I was in town for a concert and did inquire about a shuttle which they said wasn’t provided. I saw a sign on a table by the entrance, however, it was too late to sign up as they were fully booked. I wasn’t too happy about that and it would’ve saved me the headache of finding transportation out of the venue at Sofi.

no additional comments

The tv was tedious to use. One of the remotes was dead and needed new batteries. It did feel like there was too much space in the tower suite; it wasn’t fully used and looked empty in the living/dining room. Also, the closet should be moved over since it was right in front of the door. I had to move it every time I was grabbing clothes. I did appreciate that there was a microwave.

Checked-in and went to our room only to find someone was already in the room. Understandably, they were very upset. Went back to reception and explained. Front desk didn’t really seem apologetic. Gave us a new room. Next day, wanted to call for extra towels. Phone in the room didn’t work. Went downstairs and asked the front desk. Of course, the towels never came. Found a cleaning lady and asked her for towels instead. Our TV stopped working too.

Good hotel near LAX They charge extra for parking