Lexington Inn & Suites NW Chicago Elgin

Don’t expect much

The only reason why they survive is that they house several homeless folks who you see wandering around. The entire facility is very poorly maintained and worn. The water was hot the sheets and towels seemed clean but the bath mat was really stained and the bathtub drain rusty. I only stayed here because of the location and was not impressed by any of it

Awful, the fridge didn't work toilet stopped working half way through the night and the sheets and blankets had hair and blood on them. Worst hotel I've ever stayed at!

Staff barely does its job, the rooms are soooo old, smelly and the bathrooms are filled with roaches. We had to turn around and go to another hotel. It was really that awful that the manager tried to show us some other alternatives but it was no better!

Comfortable and quiet.

We left about 30 minutes after arriving because there was no way we could stay in those conditions. When we told the man at the front desk that we wanted to cancel our reservation, he said nothing and offered no assistance or apology. They also require a $60 cash deposit, which was never mentioned in a way that prepared us for the condition of the room. I would not recommend this property to anyone. Expedia should seriously consider removing this place from its listings until these issues are addressed.

There was a roach crawling on the couch, the bathroom door was off the hinges, the bath wouldn’t plug and and the shower barley worked.

Nothing

In one room, the microwave didn’t work, the tv didn’t work, the soap dispenser in the bathroom didn’t work, food crumbs on the floor, and the water pressure from the shower was so weak I would’ve been better off trying to take a bath in the sink. The other room found a couple roaches in it on Saturday and got moved to another room later that day. The wifi overall is really spotty. Wouldn’t recommend or stay again.

Bed was stained. Holes in walls. Looks like it's never been swept or vacuumed before. No breakfast as advertised. Pool was condemned and wasn't posted online. Very bad experience will NEVER recommend or stay again.

Bugs on beds

just terrible

All that’s terribly

Great

Let’s just say was given a room on second floor without a working toilet that was filled with poo this was done with the knowledge that they had a 1st floor option that was clean and ready to go and that they had no elevators and we had 7 pieces of luggage.

The room was pretty nasty. Towels dirty, sheets pillow cases stained and dirty, duvet had blood stains, the toilet was dirty. Someone came to my room at 1 am and tried to get in, that person sounded mad and he kept hitting my door for like 10 seconds

Good service and clean room

Horrible customer service very dirty charges a lot and the bedroom are small and dirty the furniture is filthy. Most disgusting place I have stayed

The bathroom switch didnt work, the vent in the bathroom was falling out of the ceiling, the fridge was not working and smelled like rancid food, the hallways wreaked of cigarettes and garbage, the outlets in the room were loose, the ac would kick on and off and was not maintaining room temperature, the sheets had holes in them and some of the towels smelled mildewy. Great place to check in for prostitution or drugs I guess. They make you give them a $60 cash deposit while checking in, which I didnt find on the website prior to checking in. Pictures are full blown lie. This place is dirt

Nice place to travel. Sufficient for an over night stay.