Elkotel - The Newest Hotel in Elko

Customer service sucked. Front desk sucked. Didn’t appreciate them photo copying my drivers license without my permission- when asked and reported pretty much blew me off. Stood in line waiting to get waited on for check in one person playing on computer while other person trying to get people checked in.

This hotel is run down. Lots of things need repair. It felt dingy.

Bit by bugs on the bed have bumps on my skin. Dirty room I didn’t bother the staff because I was tired and was charged extra 40 for the dirty room I didn’t cause. Very dirty so switch rooms if it’s dirty before they charge you!!

Updated, clean hotel close to I-80. Amenities include a work out area, washer/dryer for guests, and coffee/tea/hot chocolate in the lobby. Free parking. Free continental breakfast: scrambled eggs, sausage, waffle maker, yogurt, bagels/bread, and cereal/milk.

We had a great breakfast, free parking and a very quiet night of sleep!

It would be nice to have a place to walk your dog.

Very clean room, helpful staff. Good place to stay with a dog.

Roomy, very comfortable beds, nice breakfast. Staff was helpful. Our place to stay in Elko.

Do not stay here, this is a run down property with the worst beds, worst pillows and worst water pressure I have every experienced in a hotel, no even worse than any motel I have stayed in. Do not believe the photos, this property is in no way new unless you count the cheap faux stone design in the showers and on the counters, this is a terrible old run town hotel tricking people into believing it is a fresh new hotel, stay anywhere else, you'll have a similar experience at a motel 6 for a 3rd of the price.

Generally everything was very good, and we'd stay again!

Overall ok, but not exceptional.

Style of hotel - European feel. Staff were very friendly.

This place claims to be a new hotel, but inside, it doesn't look new. All the faucets and amenities are falling apart, and there is a pet smell in the room.

bed was made but sheet appeared as if someone had slept in the sheets the staff gave us a different room

This hotel is advertised as the "newest" hotel in Elko. If this is what management sees as new then I am too picky. While it was clean it was dated. Not enough outlets to plug everything in. You could see where maintainance had been done, although I don't think it was professionally done. For the price it was suitable.

Checked in late for just a night. Check in staff was great. Mentioned to the morning staff that my room was not clean and just got a “sorry, thanks for letting us know”. Floors had obviously not been swept. There was a half pill on the floor of my room and a large piece of plastic. Pretty disappointed in the property since they advertise it as the “newest hotel in Elko”. The newest hotel should be better than this.

The updating of the room was good. The parking lot was in need of new surfacing and ridding of extraneous refuse materials like old ac units which may also be from the vacant hotel next door. Some of the windows had cracked and broken vinyl frames. Call Vikki at Window World Reno for all new windows for the building. New windows really may give the building exterior a good look and be much more energy efficient. Exterior stucco work and paint would also go a long way in improving the overall appearance of the building.

​The biggest issue was cleanliness: while taking a shower, I noticed long pieces of black hair stuck to the shower wall, which forced me to get out immediately and completely ruined the experience. While the rest of the room appeared clean at first glance, finding that made me seriously question whether the entire bathroom and room had actually been properly sanitized. When I called the front desk to report it, I was simply told, "I'm sorry, I'll let the manager know," with an offer to switch rooms. ​Beyond the hygiene issue, the hotel lacks convenience for families. They do not have cribs available, and the in-room mini-fridge did not have a freezer compartment. To top it off, the breakfast selection looked unappetizing, so we skipped it and just grabbed a bagel elsewhere before hitting the road. ​ For a newer hotel at this price point, we expected much better. We will not be returning.

Very clean and quiet room

Check in and check out were painless. The room is spacious but they have very thin walls so you can hear everything at night from your neighbors and the hallway.