Best Western Plus BWI Airport Hotel / Arundel Mills

The room was clean but the carpet had a stench to. It I had to go get come Febreze and carpet freshener to make the room smell good and the room was very hot inside when I first arrived had to leave for awhile to let the room cool off… one thing I loved was the shower water was great and shower head gave off a good pressure….. 2 of the light bulbs where out in the bathroom I reported it and nothing happen the door for the refrigerator was just sitting in there….

Clean rooms and friendly staff

Airconditioner broke a few times

A+

Tv didn’t work in room

All was fair and good for the price!

I felt safe…the rooms are clean and quiet. Close dining near by in Columbia. Close amenities that is well curated.

This hotel is such a great pick and I’d highly recommend it. The staff are extremely nice and helpful. I showed up at 1 PM earlier than my scheduled check-in time and asked for an early check-in, and they kindly assisted me with it.

Low Budget Hotel. Very old. Needs a renovation.

Great restaurant across the parking lot. Convenient to the fields for our son’s tournament.

Nice warm shower and functional bathroom

Hotel was crazy busy with numerous youth sporting teams but the staff didn't flinch. Place stayed clean and staff were beyond polite, regardless of how messy or loud the kids got. Would visit again.

Good

The room was clean & the staff was very friendly

I wouldn't waste money on this property ever again! The website shows a heated indoor pool, a hot tub, and a furnished patio area. NONE of those were there! But the website won't let me share pictures. The building was incredibly hot, no A/C in the hallways, rooms smelled terrible, and the room a/c was incapable of cooling it down. If I could ask for a full refund I would!! With my daughter on a travel soccer team..We've stayed alot of places. This was by far the worst place I've stayed ever! Rude staff, promised missing amenities, terrible location and parking. If I could give ZERO stars I would.

Staff was excellent room A/C rattled through out the night wished they would have changed up on breakfast items same everyday

Our family stayed here for 1 night and everything went well. Room is very clean and the staffs are super nice

Most of your staff were good, but some need more training with interactions with customers.

Room was clean and amenities were fine. Breakfast was adequate with a selection of options to meet most expectations. I would book hotel again when in the area.

Shuttle service was nice. Breakfast was okay.