Baymont by Wyndham White Plains - Elmsford

I was told there was no availability when I had my non refundable receipt

Easy check in

Very good

The breakfast bar was horrible. The little round sausage patties were overcooked and dry. The eggs were watery and tasteless. I am not sure how they ruined the bacon, but they did. The shower had mold around the base, and the rooms could use a makeover. Parking in the rear just does not feel safe; luckily, I found one spot left in the front. The manager was rude to my handicapped daughter over 'getting downstairs to sign a form for an additional night. I won't be staying at this place ever again.

The room and bathroom were clean and well appointed. Beds and pillows were comfortable. Real creamers would be appreciated though. The lobby and breakfast area were clean. Typical hotel breakfast was included in room rate, but enough choices to start your day. Pool area is large and attended. Fitness center was clean and adequate for most. Hand sanitizer would be great. Customer service and ease of checking were excellent. We would definitely stay there again.

The room was priced approximately for the season. Keycard system was down so we had to go back to the front desk twice to get cards that worked. The shower had nowhere to set shampoo, soap, etc. For the price though these were acceptable.

Everything was wonderful. I would definitely book again!

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All was fine.

Exceptional

Superb

Loud. Very loud. Loud events when we arrived and loud guests.

It's one of the most affordable options in the area. Having breakfast included is nice, but it is the same every day (bacon and/or pork sausage with scrambled eggs and/or boiled eggs, waffle maker, small yogurts, powdered oatmeals and oranges or apples for fruit). The clientele are working class America - take that to mean what you will.

Customer service

Exceptional hospitality by front desk staffs during check in. Excellent location. Good variety of Breakfast. Especially the pancake machine was easy to use. All good

The bed and bedding were horrible. Refrigerator had no freezer.

The room was clean, and the bed was comfortable which was the most important thing. I was not a fan of the pillows; I'd rather have two big pillows than 5 small ones. But overall, the room served its purpose. Bathroom was clean, albeit a little small. Air conditioning worked fine. All in all, a pleasant stay.

Very good

The light around the bathroom mirror was not working. The carpet in the room is really dirty with huge stains. The staff was nice. The breakfast was good.

Clean, well maintained and very modern. Nice finishes. Lots of towels. Great AC. Free breakfast!