The Stanley Hotel

Lots of construction going on while we were there May 2026

Beautiful old hotel. We had an issue with cleanliness of our bed, and the staff addressed this immediately and to our satisfaction. Not a quiet place- all rooms have portable AC (the building is OLD and has no central air), and this is noisy. Walls are also fairly this so you will hear your neighbors. Beautiful scenery and architecture. Highly recommend!

I didn’t realize I wasn’t booked into the main hotel. Maybe that was my fault and I somehow missed that, but it was disappointing. I ended up at a newly built portion, the Apsire. It is down the hill from the main hotel, so I had to walk up and back for dinner & for a tour. That maybe wouldn’t have been so bad but there is a TON of construction going on, so the ambiance of the grounds is not really happening right now. Plus as a solo female traveler I didn’t like wandering back and forth by myself. As for the Aspire itself, the room was really cramped. There was a bed with 2 end tables, an armoire & a desk under the TV. But there was no chair - or room for one. So I sat on the edge of the bedframe and balanced my feet against the desk to watch TV. No fridge- had to keep going to get ice for drinks. But the worst was the smell. There was some weird chemical smell that was so bad I had to sleep with the bathroom fan on. I will say the bathroom was nice with a soaker tub. But overall I was very disappointed in my stay. Would not recommend staying at the Aspire. And be sure you check if you are booking the Stanley that you don’t end up there.

Very few, if any, room amenities. Elevator was out of order so had to carry luggage up stairs to 3rd floor. No one was attempting to fix the elevator. Construction going on so very limited parking. Bar at Cascades was nice. Staff was nice, too. Disappointed thought for $500 per night.

My issues are the extensive construction taking place that was noisy, dirty and which compromised beautiful views. (Not on the weekend) We changed our room since we did not want to look out at a construction site. (The staff was very accommodating.) The new room had a very comfortable bed and lots of hot water. Furniture was vintage (as expected)and lighting was rather dim. Parking for hotel guests was very difficult due to the many visitors taking tours of the hotel. The elevator did not work in the Lodge (where we stayed). The housekeeping staff comes every three days yet did not empty the trash nor replenish the coffee Nespressos. The food at The Cascades was disappointing. I am mentioning these issues to inform future guests so that they can come prepared.

The staff was extremely helpful. The room was kind of dirty but it is super old so we didn’t really feel the need to complain. Had a little bit of strange activity overnight but again was to be expected.

Amazing Stay!

Very nice would recommend

Hotel did not make any mention of massive construction on their campus and is overrun with tours. The Stanley is badly is in need of updates and not worth the room rate.

The property is under going major construction! Should notify prospective guests

We went to the Post for dinner, was told they were fully committed for the evening. No other options offered, very curt and rude female hostess. The parking was a mess with all the construction and people! We did a ghost tour which was great! The guide was fun and engaging.

Not the place for seniors or those with mobility issues.

G

Our room for this price had no chairs, no refrigerator, no info on any vending machines either. The room was tiny! I felt completely ripped off. The one thing that was good about this property is that there is air conditioning in your room. Just be very careful about what you are paying for.

Had a wonderful stay at the Stanley this weekend, The rooms were very nice, extra fan in the room since the area is going through a heatwave , theywere so kind to let us check in early. Ate in the dining room and had an amazing Birthday dinner. Went to th Underground for a magic show!!! the entire stay was wonderful, staff was so sweet.

It felt like they were more concerned about it feeling like a Museum than a hotel stay. Very expensive, I’ve had a better experience and hotel workers more willing to do anything to make my wife and I comfortable at an American Inn. The Stanley’s would be very disappointed if they saw how it was handled now.

We did not actually stay inside the historic “Stanley” hotel. There are actually 3 buildings. They should change the name to “The Stanley Campus.” The hotel booked us in their building constructed in 2016. Normally that would be fine, but the experience was lost when a person had to walk over 200 yards to get inside the true “Stanley” hotel. We also went up there at 7am to eat breakfast and left at 7:20 when they never opened the restaurant. Save your money.

our stay in the main lodge was okay. Room of course, was immaculate and the property though aged was well maintained. But have to criticize the complete absence of personnel at the lodge. Also, the elevator being out of order made getting to our second-floor room a real bear. There is a lot of new construction underway, but I hope as much money is being spent on maintenance of the old property as well.

Staff were very friendly and helpful. Loved the experience.

Should have been told about construction