Best Western St. Louis Fairview Heights

Rooms were nice. Hot breakfast. Close to restaurants and shopping.

Great place to stay

Pool was closed and doesn’t look to be opening anytime soon LOL. They did offer a pool option at a neighbor hotel Front desk was very helpful when we needed extras blankets/sheets. For the price, I would stay here again.

Room had three roaches in two days and pool closed by public health

It was very disappointing. Shower head was missing. A/C was not working well. Room smelled horrible.

Only thing that could be improved was the breakfast menu. It was minimal but it was good enough.

Everything was smooth like silk !!!

Clean room, okay breakfast, very nice staff. Hallways, stairs and breakfast area could have definitely been cleaner.

Very dissapointed

They sent me into a room under construction and the onsite manager/supervisor was rude….. I wish I could upload the photo

The room was clean or appeared to be clean. However, the bathroom was clean, but we noticed a strong odor (urine) coming from the toilet. Perhaps the maintenance individual should check the commode's wax ring. Although there was no evidence of leakage, something is not functioning properly which is causing the strong smell of urine. Other than the aforementioned concern, the hotel is located close to restaurants, retail shopping, and the interstate. We had to keep the bathroom door closed due to the odor. We were in town for a funeral - 2 day stay. Standard breakfast buffet.

A good place to stay and a reasonable price. Hot breakfast had REAL scrambled eggs which the egg flavor could actually be tasted. The groundskeeper was keeping the parking lot clean. A nice thing to see. Pool was closed when I was there but the neighboring hotel was available for use. Will definitely plan to stay here again.

Nothing really The bed had stains on it that looked like blood and bed bug residue. Also they said the pool was closed and that is the main reason we booked. Also the ice machine was broken.

The room was big and spacious. Bathroom was big as well. Everything was clean and neat. The only issue was a small case of ants and housekeeping not coming on a regular basis.. Staff was friendly. Breakfast was nice and the location is great, being by so many restaurants.

This is a one night stop on the road to somewhere else. Everything was just OK. Pretty rundown. Pictures make it look nicer than it is. Supposedly it is undergoing some refurbishing, so we'll give grace there. Bed was OK. Bathroom was kind of small, but OK. Our only real problem was a terrible smell. It was *moist.* Made it hard to sleep and irritated my lungs a bit.

Everything was good.and clean

Everything is great 👍 clean rooms food is great the staff is very nice 👌 best place to stay in O'Fallon Illinois.

Very accommodating-

The staff was very kind. This is an old hotel that they have remodeled so it is still old just new paint etc. Breakfast was a little limited but everything was fine for a quick one night stay!

The staff was kind and helpful. The location was easy to find. The room was clean and comfortable. It was just what the website said it would be. There were no surprises which puts me at ease in my overall experience. Thank you. There was nothing to be disappointed about.