Super 8 by Wyndham Fairview Heights-St. Louis

Property is ok, close to my preferred location. Room was clean, bed was comfortable. Sometimes would run out of coffee and would be a while before brewing more.

i dint like anything lack of communication and understanding the room was horrible it was filthy I had to clean it and sanitize it just so we could get some sleep they said that they would give me a refund for the miscommunication on their part and I still haven't received it and it's been over a week I probably will never see that money again that hotel shouldn't even be open and operating do not go here

It was very dirty. The carpet was filthy and there was used bar soap in the tub area. Also, no glasses ( plactic or otherwise) in the room.

I am 69 years old, teach Psychiatric Nursing, and am no shrinking violet but I did not feel safe there. A toilet overflowed in another room and the occupant was given towels to "mop up". IMPORTANTLY, I RETURNED MY ROOM ACCESS CARD WITHOUT USING THE ROOM OR BATH SO THE FACILITY WAS ABLE TO RE-RENT THE ROOM IMMEDIATELY IF THEY CHOOSE. I UNDERSTAND THE "NO REFUND" policy but want to IMPRESS I TRAVEL FREQUENTLY AND CAN USE EXPEDIA AGAIN IF I AM SATISFIED WITH THE REASONABLE MODIFICATION TO REFUNDS WHEN THE SITE IS UNSAFE AND THE CUSTOMER IS UNHAPPY/UNABLE TO STAY.

Bed Breakfast nothing good there.

The room was gross and dirty. The photos online make the rooms and property look significantly nicer than it is. The rooms had a really bad smell. I did not even end up staying, I left because the smell was so bad.

The experience was smooth

Smooth process

Not good

I often stay at cheaper hotels when I'm travelling but this was certainly an outlier. When I checked in, there was no toilet paper in the bathroom. I went to call the front desk but the room phone unplugged with no cord to use in sight. The bed was fine, but it was clear that the room had not been cleaned in quite some time - the headboard was dusty, the shower didn't drain well. The bolts on the door's latch lock were loose and the ceiling sheetrock was sagging as if there was water damage. For the rate I paid, this was far below my expectations.

No hair dryer and 1 light didn't work. There was black hair behind the mattress and a used rubber behind the bed. The phone to call the the manger did work in the room and she (manager) was disrespectful and became very defensive rather than helping find a solution. It was a horrible experience and we stay at lot of them due to our Olympic meets. I may have to join a different hotel points club.

Convient location The rooms are outdated and the beds are really hard and uncomfortable

It was clean Great location

Breakfast

Diddnt give me my deposit back & was nasty Diddnt give me my deposit back & was nasty

I would not recommend this place. The carpet was sticky and smelled awful. The bathroom was good but the bedroom was very poor

The motel needs a lot of repairs and better house keepers and the TV and WiFi is no good

Wouldn't know but I was there before and it was very clean and they were very customer oriented

The front desk attendant was freindly Everything! I've used Booking.com for years. This is the worst hotel I've seen in many years. It was filthy! Debris all over the floors, food on the surfaces, the room had a foul odor and there was a sign warning about sting bugs on the door. The final starw was the blood on the toliet seat! Totally unacceptable! I was very uncomfortable and did not stay. Re-booked at another hotel, through Booking.com, down the road.

Loaded car and went to take my girl to get some breakfast and if was awful! She wouldn’t eat nothing! So went to check out and let them know what all was wrong and the lady at the front desk didn’t care what I had to say and blew it off but mumbled I’ll tell maintenance! We just left after that because we had a pageant tomorrow get to and I needed plug ins to get my girls hair done! Will never forget that experience and will never be back!!!