Homewood Suites by Hilton Florence

Excellent place! I recommended it 100 %

the staff was Rude and the room floor was sticky and when told they said what you want me to do about it when we checked into room there was a wet spot on couch that looked to be semen .

Breakfast was good and the staff were great

Un bel endroit pour s’arrêter près des services et des restaurants ! La piscine était propre et le terrain de basket était un plus . Le déjeuner était bon et le staff serviable

Great service , love the rooms

Breakfast was delicious. The ladies kept everything so nice and clean at all the food and beverage stations. Food was prepared and replenished and never left empty. The pulled chicken was surprising good and not dry. My breakfast burrito was delicious with salsa verde. I was crying a little on the inside because there was no oatmeal. We always stay with Hilton hotels for the oatmeal. But the grits were good too with some butter. I do wish we got more towels. We have to tell how many people are staying, so we should get the same number of bath towels. We stayed at Homewood Suites on the way up North, and back down. Both times was the same - not enough towels. The gym was nice. And we were surprised to find a basketball court at this property.

Booked this stay along with a stay the week prior. Zero issues the week prior wish I could say the same for this stay. After 9hours of travel arrive at the hotel after 8pm to find our reservation had been cancelled due to a credit card issue. No phone call no email no nothing. When we left the week prior I confirmed the reservation with the desk and asked for my Hilton information to be added to the next stay the desk agent assured me it was. Well guess what it was not and we had zero luck finding a room in Florence for the night. Ended up driving to Fayetteville and got two rooms for less than what I would have paid and better Hilton property. Will never use this hotel again.

Clean, inviting after a long day of driving. Room in excellent condition

Myself and family had a wonderful and restful stay!!! Breakfast was great and staff very friendly. Great family time at the pool and basketball court. Will recommend to all my friends.

A very nice hotel to stay at right off 95.

Everything. It was perfect stop for a halfway point for a long drive.

Hallways and room stink of wet dog. Room AC did not work properly. Damaged amenities, disgusting carpet tile in room. Stains all over couch.

Location, clean, friendly staff, breakfast was good w/ eggs hash browns and etc.. Would recommend this to anyone. For one night stay , nothing was bad.

Superb

Exceptional

Did not receive housekeeping service. We asked for towels when we find out they only clean rooms every other day. We never receive any cleaning service. Trash never got dump.

Very nice. We were

Location The couch was very dirty in the room need to replace with new Sheets were okay

The couch was very dirty in the room need to replace with new Sheets were okay

This was our first time staying with the Hilton on our way to Orlando and I'm so pleased that we discovered it and we also stayed on our way back to Pennsylvania and hopefully will do the same next year. The hotel was very accommodating as we had our two small dogs with us as well. Our room was very clean and we appreciated the kitchenette .