Fairfield Inn & Suites by Marriott Fort Worth Southwest at Cityview

Very clean and quite perfect place to stay on vacation.

Rooms smell like smoking rooms and mold. Had to request another room due to smell, second room marginally better.

The staff was very friendly and helpful, always available if needed, and the room was also spotless, subject I'm sure to the same standards they use in the breakfast area. Breakfast was very good; fruit, waffles, cereal, eggs, sausage, muffins, etc. and as mentioned above, always clean. The only negative experience we had was actually not hotel-related, but due to the fact that to exit to Overton Ridge, you have to 'navigate' the crazy Costco parking lot via an intersection without traffic lights. A little crazy a couple of times. This is now our go-to hotel when staying in FW, easy winner.

Smell to room musty and cigarettes. Pullout couch looked very used. Cockroach in the toilet when first coming in room. The rooms did not get very cool.

Easy reservation process, courteous and helpful staff, clean property.

I put clothes back on, went to the desk and was told the Manager would compensate me somehow and they would move me to another room. Next morning, I asked about the Manager, and was then told I had to email him. I did so on Friday early morning. By 8pm he had not emailed back and then I was told he would contact me on Monday. It is late Monday afternoon, no contact from the Manager. However, they did charge my credit card full price upon check in. Horrible, horrible service.

Pool was small but the room and breakfast were great! Also no hand soap in the bathroom!

There was no hot water, they checked us in without informing us.

Nice, clean room and the staff was very friendly.

Good place

Everything was great. No complaints. Keep up the good work.

the room a/c worked really well ..... bed & pillows were very comfortable & TV channel options were plentiful - Just need to get Ranger games on the lineup

Initially our room seemed fine, ac was on but bathroom was hot. (Note we were on the top floor, outside temp of 100 degrees heat index of 108) We were pressed for time as we had a business meeting to attend not giving the situation further consideration. Upon our late return, my wife turned on the bathroom light to find pest crawling on the vanity. Further inspection revealed a 14x14 hole cut into the wall under the vanity for an apparent plumbing repair which remained untouched allowing access for not only the roof heat but the pest within the wall spaces. We closed the bathroom door for the night allowing the ac to catch up. Left facility next day……. decided that being 6.5 hours from home was a better option than another nights stay.

Room was comfortable and clean

I had a good stay until the power went out for a couple hours

Where to begin. We booked a 2 Queen, 1 Sofa bed room. When we first check in, we get charged a $20 per day fee for basically a tip for the workers which was not disclosed anywhere before we booked. So, after already spending a surprise $40/ 2 days, we are now checked in, and the toilet doesn’t flush in our room (no water in tank). Tell the front desk, they say someone will come tomorrow to fix it, until then we can be put in a different room (a downgrade might I add) of only 2 Queen beds and no sofa. We have 3 adults and 2 children so not only does 2 Queens not really work, the room is smaller and we’ve already got settled in our room. On top of everything, when I asked if we would at least be charged a lower room rate since we’re getting stuck with a smaller room, we were told since we booked ahead, the hotel couldn’t issue any refund which is ridiculous considering most people book ahead. The new room is smaller, with a non-functional air conditioner, a huge gap under the main door and a musty, sweaty, almost cigarette smoke smelling aroma in the room. So a MAJOR downgrade from what we paid for. So at this point we’ve decided maybe we’ll sleep in our original room and walk down the hall in the middle of the night to use the bathroom in the new room. Either way, this first evening in has been nothing but running from the fourth floor to the main lobby and back and forth to figure this out. In a word… INCONVENIENT. Doing all this with 2 young kids is unacceptable… out of room

The staff was nice and the bed was comfortable but the property wasn’t well maintained, had foundation issues and amenities were limited.

Great Breakfast and water temperature was amazing!

Exceptional

This hotel has spacious rooms and very clean. Beds are extremely comfortable. Staff was very friendly as the greet you when you arrive and when you leave. The price is very reasonable. We will stay again.