Home2 Suites By Hilton Fort Worth Southwest Cityview

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like everything else besides pets inside

Great location with plenty of dining and shopping options. The staff was friendly and efficient during check in. Room was super clean and very comfortable.

Clean and good price.

The staff were lovely, the room HUGE (king single suite) and the bed very comfy. The free breakfast was “continental” still yummy. But… the odor kept me from giving 5 stars all around. I understand the a budget hotel but the “dirty mop” smell in the hallways & the over-compensating/flowery rug and surface cleaner was overwhelming. Just an fyi!

Really really great hotel

Liked everything about this place staff was so friendly and helpful

I wouldn't know how the rooms looked because when I arrived, the system was down, so I couldn't check in. I traveled for 6 hours only to be told I couldn't get into my room. A nice lady came to check me in and she was told by the girl with the braids that the system was down. The girl with the braids was very rude and inconsiderate. To myself, I said that it was an inconvenience because I needed somewhere to change because I had an event to attend at 6. It was already 4 and I didn't know how far I had to travel to get to where I needed to be. I asked her where the bathroom was, she pointed and said, "It's right there" and proceeded to get back on her cell phone. She could have just the hall on your left. When I found it myself, the bathroom door was locked. I didn't even go back to the desk and tell her it was locked because I didn't want to disturb her being on her cell phone. I left, got in my car, called my sister and stayed with her. I called to get a refund on the room, but they said they didn't have a record of the system being down. I was just very disappointed in the whole experience because I usually do not have any issues when traveling. But the fact they are keeping my money just doesn't sit well with me.

Very nice stay with above average breakfast.

Clean rooms, area around safe

Everything was very clean and close to all food establishments and the mall.

met all our needs for our stay

Breakfast was Great, but they stop restocking food items 10-15 min before 10am ending time on weekends. Our room was not cleaned after 1st night, there was no door hanger to request cleaning/restock toiletries. We had to go down to front desk for supplies. A large group of men were drinking alcohol right outside main entrance of hotel after 11pm, and made our daughter & granddaughter uncomfortable as they stared at them walking by! Pool water was dirty, felt slimy, need more chemicals-ventilation for heat & humidity in area. Over all great Clean Rooms

I enjoyed the full amenities like the fridge, microwave and kitchen sink as well as the mobile table

Front desk clerk checked me right in even though I was early. Room was clean and AC cooled room down right away.

Found dead cockroaches in the pool area. Clumps of hair in the pool as well as outside the pool. Doesn’t seem like they manage the pool area well. Trash cans on second floor were piled high and had an awful smell. The rooms themselves were nice and updated.

All around a very nice hotel, with everything you need but I swear I think the floors were built with tissue paper. Anybody walking above you sounded like they were in your back pocket.

Clean, spacious rooms

The exterior needed to be cleaned up as there was trash outside, we only had 2 pillows but were given more after we asked, the bathroom had no trash can or toilet roll holder which was odd, front desk staff were friendly when we checked in and out. Breakfast was limited. The room itself was clean and the air conditioner worked well!

The hotel and room were clean. Staff were friendly and helpful. Good price. Convenient location next to restaurants and shops.