Home2 Suites By Hilton Fort Worth Southwest Cityview

Your company in general is completely insensitive to circumstances guests may be experiencing, your company in general hides the facts regarding fees and then this adding adding them at the last second and your employees are rude and not well trained or held accountable for their indifference. Thieves and liars. What you expect from a major corporation. The lies, hidden charges and the entire money hungry company

Everything

Hotel was in a good. location. It was being renovated so was a bit noisy.

It was clean When I went to the restroom in middle of night there were 2 big roaches crawling on the wall I had to kill them

At check in, the lady working at the front desk didn’t smile, didn’t say good evening or anything it didn’t feel welcoming, she went straight to asked for the License

We never stayed there and they charge us anyways! Never again! They charge us and we didn’t even stay there!

Location Room smelled like wet dog. Fridge smelled like rotten food. Pieces of onion skins left if drawer. Construction dumpster right outside our room caught fire and no one ever alerted us to anything, smoke was being pumped into room via AC unit.

Friendly staff and clean rooms Nothing!

I stayed in a large corner suite which was nice. Employees were friendly and helpful. The hotel is a good location lots of places to eat and shop and is being renovated.

The staff was very helpful, professional and accommodating. The hotel was very clean and the location was great. Easy access to highway. The place was quiet. There was nothing I didn't like

The stay was horrible. During our stay my wife's catalytic converter got stolen and then a month later they stole my truck with 7000 dollars of tool in it. The crime is bad around this hotel. I would give negative stars if I could.the worst experience at a home2 and I stay at them nationwide. Would not recommend to anybody ever.

Clean, well maintained, good food offerings, safe, good parking