Candlewood Suites Nashville - Franklin by IHG

Location was great. Right by the express way! Restaurants and entertainment was close by.

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Bad

Stayed for one week while attending school. Jackie was excellent and took care of everything. Hotel was close to restaurants, grocery stores, coffee shops and more. Everyone I met was kind, great experience.

Great price for the stay! Loved the free laundry service and the ability to cook our own meals and not have to eat out the whole time.

Exceptional

👍

The room was beautiful and very clean the staff was fantastic gave us a discount for the sandwich shop next door. Will stay again

Hotel staff were great, very attentive, and accommodating. The rooms were spacious and clean. Due to the area parking was difficult and limited.

Amazing stay and all the accomodations were met by great staff who didn't only deliver on the basis of their job's duties and standers but they rather delivered their services out of a truly genuine sense of care and diligence they offer to their guests and the family like energy really does get across to the guests

I’d like to that Jackie from night shift and Aina from this morning for their outstanding customer service. Whenever I come back to Franklin this location would be top choice for me.

I like the room , it was nice

Very nice

The ladies at the check-in desk were FANTASTIC! Friendly and funny which was welcomed after a long road trip! The room was SUPER nice! One of the most comfortable beds I have ever slept in. Great pillows. I know that probably sounds silly but when you travel a lot its important to get a good nights sleep! One of the best parts for me was the shower amenities were Dove brand - which is what I use at home! So nice to not smell like a conference hotel after a shower. I would highly recommend you staying there.

We really enjoyed staying here. We have stayed here before and love it. It's always clean and fresh. The staff is excellent. We love Ina, she's the best.

Staff was nice. The shower had some mildew, bathroom was not very clean. The bed was not great(pillows were great). No breakfast.

Very friendly staff, they made me and my wife feel as if we were family Everything was perfect

Great experience

Very clean and comfortable, would definitely stay there again

Disappointing