Comfort Inn and Suites Fredericksburg

Mattress was comfortable & it was close to shopping A little run down looking

Staff was absolutely amazing!! Through no fault of their own… there was a smell of smoke in our room. But they quickly moved us to another room.

The room smelled of mildew. The staff was more than willing to change our room. Unfortunately the next room was the same. The hotel had the rooms deep cleaned and left too much moisture in the carpet.

Upon arrival, the front desk agent was nonchalant and unwelcoming—just going through the motions to check us in. The staff on subsequent days shared the same indifferent attitude. The hotel was also undergoing exterior painting, so workers were constantly in and out of the building. When we walked into our room, there was a noticeable musty odor. Luckily, the room itself was clean, though the smell was off-putting. The continental breakfast was a daily hassle. Items like fruit, yogurt, and creamer were almost always empty, forcing us to track down staff for basic restocking. On our checkout morning, the fruit and yogurt weren't stocked at all, seemingly untouched since the weekend. Housekeeping was hit-or-miss. While the cleaning staff were very friendly, they completely missed our room on the only day we requested service. We had to go down to the laundry room ourselves to swap our dirty towels for fresh ones. The clear highlight? The pool area, which was kept extremely clean. Overall, it's a passable choice if you just need a place to sleep and swim, but don't count on warm customer service, a seamless breakfast, or reliable housekeeping.

Room had maintenance issues

Location is good Bathroom needs to be fixed. No exhaust fan in the bathroom. Additional mirror needed in the bed room

Little pricy considering it had 80’s style furniture

Hot tub wasn’t available and no ice machine on premises

We had a pleasant and comfortable two-night stay at this hotel. The property was visibly clean and well-maintained, and the front desk staff was very helpful throughout our visit. The breakfast was decent, though adding bread alongside the bagels and providing coffee creamer would be great improvements. Additionally, room cleaning currently happens every third day; implementing a basic daily service—such as making the bed and replacing fresh towels—would significantly elevate the guest experience. Overall, it was a good stay, and we appreciate the hospitality!

The AC on my room was not working properly. Not cooling.

The room was clean and comfortable; however, our experience was less than satisfactory. The continental breakfast was missing many of its items. When we asked the manager, he rudely said it was because the weekend guests had cleaned it out. The worst part was our stay was the manager’s attitude. He was very unfriendly and unwelcoming. He seemed bothered by any questions directed to him. There was no ice machine, so we had ask the manager for some from bagged ice from their pantry. He got the ice for us but seemed bothered and didn’t even acknowledge the request with a verbal response. He did not greet us nor responded to our greetings. This man was not hospitable at all and should not be working in hospitality industry. We will not be renting here again nor would we recommend to anyone. This hotel will continue to lose customers if they continue to employ people who do not have the customer service skills required in this industry. We sincerely hope that the hotel upper management looks into this further for their own sake and their customers.

The facility was clean and the room was clean and the staff were great. The breakfast was spectacular and I was pleasantly surprised with the variety that was available. I definitely would recommend this facility to anyone traveling in the Fredericksburg area. We were there for a church meeting but we went a few days early and were able to tour the downtown area of Fredericksburg because of the convenient location of the hotel. The long weekend was amazing. Thank you

The sheets were so soft and after a long day we enjoyed the nice quiet room. Everything was clean and ready. NA everything was great!

Superb

The pillows were hard. Breakfast was from 6 to 9. Great for working people, however for vacationers it would have been nice to have breakfast until 10.

It was dirty enough to where you wouldn’t take your shoes off Not clean and very out dated the pool area had broken bins and chairs and trash just not a good place for the money we paid

Our room was clean and the bed was comfortable.

Great

Our 2 queen room was overbooked so we had no choice but to stay overnight in a king room. The bed was comfortable though. The 3rd floor was extremely musty smelling and when the air conditioner came on at night you could hardly breath. I was disappointed in our stay and will not return. We will try another hotel next time we stay in Fredricksburg.

My room was clean, comfortable, staff on arrival was polite . Breakfast was quite good. The curtains did not close all the way to the middle and we had to pin them in place for privacy.