Quality Inn University North I-75

Decent hotel, just wish it was better maintained.

Upon entering the room, it appeared to have been heavily sprayed with Febreze, seemingly to mask other unpleasant odors. Unfortunately, the room was not clean, as there was visible dirt and debris on the beds. To make matters worse, a spider jumped out from the TV area and lunged toward my son, which was alarming. The receptionist was also very rude and unhelpful during check-in. As my son and I walked to our room, there were large groups of men gathered throughout the property—standing along the walkways, outside open room doors on both the first and second floors, and congregating around the pool area. There was a constant sense of people watching what was happening in the rooms and around the property. The most frightening part of the experience was walking to our room. As a mother traveling alone with her child, I felt especially vulnerable when several men appeared to move from the second floor to the first and seemed to follow us from a distance in different directions. Whether intentional or not, it made us feel very unsafe and uncomfortable. Overall, the combination of the unclean room, poor customer service, and the atmosphere around the property made this one of the worst hotel experiences I've had. I immediately checked out and left to another hotel.”

It was awful.

It was love bugs everywhere on the bed and floor

Booked a room for 4 of us, had 2 bath towels. Tv remote didn’t work, one person working at the front desk. Everyone was there for the Morgan wallen concert & their rooms weren’t even ready at 4:30! Thankfully ours was. One hand soap, nothing to use in the shower. Won’t be staying there again.

The room only had one towel for two people and didn't have any hand soap. The floor was dirty but the beds were very clean. The front desk staff was overwhelmed but very friendly to us.

Completely unprepared for a busy concert weekend. Was told early check in was approved when I called 4 days prior only to get to the hotel with a sign on the door stating "no early check ins, no exceptions". When I questioned the lady at the desk I was met with a massive attitude. 4 pm was the check in time and the room was not ready until 5:30 pm. This is unacceptable. Needless to say, we were pate for the concert due to this. Listing photos were also completely deceiving as to what the property looks like.

Worst experience EVER! Tried to check in a little earlier and the lady rudely blurting sure for $40... really?!?! Not that there wasnt anything available but she said "they told me to charge a $40 fee even 30 minutes before time because theres a concert happening down the street". We definitely knew that but it was how she said it and charging more because of a concert ummm no u got enough off of me already! Stood in line at check in time with 7 other people and 1 lady running the front desk (luckily she was nice and pretty fast) but still only 1 when u know theres a concert down the road?? Fi ally get in the room... 2 towels, no wash cloths, no trash bags, floor wasn't swept table had trash on it wasn't cleaned n ready at all! The location was perfect and breakfast was decent. One exit away however we found several very nice hotels for almost the same price guess who's getting my business if I go there again!?!?!

Called to ask if we could check in early. Clerk said yes but left out the $40 fee. We had 4 people in the party and they only provided 1 key because they were out. The room only had 1 towel and 1 wash cloth (that was dirty). The tub still had hair in it and the mini shampoo, conditioner, and body wash bottles were already used. There was medical tape stuck to the wall. There was food in the refrigerator. I do not believe the room was cleaned. The sheets looked “clean”. Luckily we only needed the room for a few hours after a concert. We slept on top of the sheets for a few hours until check out.

The room had bugs in it as well as roaches.

The hotel appeared overcrowded, with over 200 occupants who were migrant workers throughout the property, creating constant noise and disturbances. The worst issue occurred on my final night. Guests in the room above me were extremely loud from around midnight until 3 AM, then again starting around 6:45 AM. It sounded like furniture being dragged, jumping, and metal objects clanging on the floor. When I went to the front desk for help, the office was closed, locked, and completely unstaffed. The emergency number posted on the door went unanswered. I ultimately had to call the non-emergency police line twice. Officers responded around 2 AM, but the noise continued afterward. I traveled from Texas for an important family event and left exhausted after getting virtually no sleep. Overall, the lack of basic accommodations, unavailable staff, and sleepless final night made this a very disappointing stay.

The room was a bit stuffy. It had a weird smell. The bed sheets looked worn out and dirty.

Dirty floors, nasty bathrooms, crusty walls BUT legit clean beds. So that’s why it gets a 3….otherwise this place is a 1. Enter at your own risk and Godspeed.

Got there well past check in and the desk person told us she didn’t even think our room was ready. She left the 10 minutes later said it was ready. We walked in and the floor was soaking wet. Used a towel to dry it and the towel was BLACK. Toothpaste was on the wall between the bathroom and the door. You could see the dirt lining the walls. Best part was the giant roach that ran across the floor running across my daughter’s foot the morning we were getting ready to leave the room. 10/10 don’t recommend

Dirty everything. Very run down.

Absolutely nothing good about this place. This place was so awful and felt unsafe. Extremely outdated. Definitely only a place for construction crews and narcotic deals. I actually just took the loss and moved to another hotel that was newer and much nicer.

i booked a room with double beds for 2 nights back in August 2025 to attend a graduation ceremony. when arriving to check in late at night the front door was closed there was a note taped to the door that the hotel is sold out and for emergencies to make a call. I did, Angie came and checked us in, a double bed room wasn't available only a room with one kind bed, I was left with no choice but to take it. when arriving to the room the door was half way open. above all the sink got clogged and the restroom as well. the following day Angie made her best to make it right and we were switched to another room with 2 beds on the first floor as requested. generally the room was in good condition with all amenities as mentioned. cleaning wise for the most parts was good but the floor, mainly the bathroom wasn't clean.

I never written a review on hotels.com before because I had a high level of tolerance with bad service. Ive always been a nice person. But this one was different because I had the worst nightmare experience when I stayed there the end of April. I checked in and was assigned to a room that was still occupied. The coffee maker was not working. The mini fridge had the juice bottle left from a previous guest. After I had shower, I found the hair dryer not working. I went to the front desk asking to fix it. The staff said she had nobody to fix and asked me to buy one in Walgreens. Then I asked if possible to change a room, she said it was fully booked. I said that was fine and about to leave, she started to yell at me saying she was already overwhelmed, why I came to ask for a hairdryer, then she cursed and said she was going to check me out and called cops. Then she did. So I asked for a hairdryer, I was forced out of the hotel, I got a cop visit. Two cops came, they asked what was going on, I told the story, they were reasonable and didn’t say anything because I was ready to leave. I could tell this was not the first time they had this. They let me go. Friends, this was the best “quality “ service at Quality Inn. This property should be removed from hotels.com.

Air conditioning worked fine. There was no kitchen. There were stains on the bed cover, lighting was awful.