Fairfield Inn & Suites by Marriott Gainesville I-35

Can't speak to the free breakfast or amenities; however, the room as clean, the bed was comfortable, and the refrigerator was cold; although, the pillows were flat. My only real complaint is that the hallway was hot and humid! I was a hot Texas weekend and the poor AC in the room did just enough to keep the room slightly cool.

All way great!

The place was very quiet with friendly staff and clean environment!!

The room is not well maintained. Most of our electrical outlets are not working, the window blinds is stuck. Just 1 chair in the room , no coffee table. Elevator is smelly. The only good thing is their free breakfast.

Clean room, comfy bed, cold AC.

Once we got to the room, the condition was unacceptable. The table had a bent leg, one of the chairs also had a damaged leg, and the bathroom had clearly not been cleaned properly, with hair still left in the bathtub. After bringing these issues to the front desk’s attention, we were moved to a first-floor room. Unfortunately, the second room wasn’t much better. It had a strong mold or mildew odor, water from the air conditioner was leaking onto the floor, creating a wet area near the unit, and the bathroom again appeared to have been inadequately cleaned. At that point, we asked for bleach and ended up cleaning the bathroom ourselves using Lemon Lift just so we could feel comfortable using it. The front desk also gave us an air freshener from the lobby to help with the smell. I do want to acknowledge that every staff member we interacted with was friendly, polite, and genuinely tried to help. This review is not a reflection of their customer service. The problem is the overall condition and maintenance of the property. Someone in management needs to step up and invest in bringing this hotel up to the standards guests expect from an IHG hotel

Do

Great and friendly staff. Really enjoyed my stay. This is my second stay at this hotel, and just like the first, it was great.

Great experience overall!!!

Staff was great,clean rooms ,breakfast was great

Clean room, easy parking

On a road trip so staying here was a last minute decision. I’m glad we decided to stay. Easy quick check-in/out. Staff was great. Late check out standard. Highly recommended.

Nice place!

Excellent stay, nice staff & free breakfast!

The staff were all very friendly! I’d give like a 3.5 star review overall. The elevators were out of order, the front desk moved us from third floor to second floor. Room smelt nice and was clean, however the pillows and sheets smelled slightly mildewy and not fresh. The bathroom shower door was half missing, I assume someone broke one door and they hadn’t replaced the door yet so they put a curtain rod and curtain on the one side. The pool was non heated and had some stuff on the floor like it hadn’t been vacuumed lately. Not a bad experience, just wish it was a little better of an experience considering we booked it because of the high reviews compared to the other hotels available. Would probably stay again if needed.

A little dirty, bed terrible

Elevator broken had to use stairs to 3rd floor. Didn’t get a discount and staff was not apologetic for the inconvenience

Broken elevator. Room was 80 degrees took 2 hours to cool down. Room stunk

The elevator was broken, resulting in having to carry my luggage up to the 3rd floor. I was missing a desk chair, and had to go down and get one and carry it up the stairs. Given the inconveniences, the hotel management should have offered a discount on the room. The breakfast was missing the waffles. Either they were out of mix or the machine was broken. It was sitting out, just not working. The workout facility was very good.

Check in was good. Overall cleanliness was good. Issues, no hot water. Wasn't able to switch rooms, was told because room order thru 3rd party. Didn't realize room was for handicap. Shower had a bench that proved to be more in the way then helpful. Elevator broke making it difficult to have to climb stairs 3 floors up.