Quality Inn Gallatin - Nashville Metro

Quick & easy checkin. For the price a good clean, quiet and comfortable room. Decent breakfast. Requested a late check out and no problem,

I was charged an upcharge for a smoking room only to find out it was a nonsmoking hotel.

The staff was very friendly, but the breakfast was subpar. The sausage gravy looked like it was thinned out with water. It was not thick it was translucent. The room was clean and smelled nice. The water pressure was the main issue. It was very low.

The bathroom was so bad couldn't even take a shower! The tub and curtain were covered in dirt and chunks of stuff which was also on the wall and ceiling. Had to pay a deposit that was not mentioned in the reservation, went to eat breakfast when we got up and they were out of milk so couldn't even have coffee. Told the rude lady at the desk and she was not sympathetic at all just gave me a card to email the manager, she did not seem to care about anything I had to say. The reviews for this place have to be fake cause I would not have stayed if it would not have been 1 am and we needed sleep from traveling all day. Hard to see in the pictures because of the white background but it was gross.

Very nice staff clean rooms

I had difficulties with the TV remote the entire time even though the desk clerk saw no problem but never did understand the problem. I was provided clean towels daily and provided breakfast everyday. Great price for what I received.

Everybody was very friendly. I felt free to express myself. My room was clean and got cleaned the next day. Thank you so much.

We chose this hotel because of the food reviews for the breakfast and were quite disappointed. The only fruit offered were apples, the yogurt warm, coffee lukewarm. The beds were like sleeping on plywood and they’re very skimpy with the bar soap. One very tiny bar was outside the bathroom on the sink so I thought they’d have another in the shower- nope, just shampoo and conditioner. Definitely a step up from a Rode-way Inn, but wouldn’t go here again.

Room was not fully clean upon arrival, there were issues with the plumbing that caused the shower to lose pressure and go cold every few minutes, the bed was hard as a rock and made it so hard to rest peacefully. Was not a very comfortable stay in the slightest.

Air conditioning had a funny noise but didnt bother me at all.

The staff was amazing and very friendly. That's why I have 5 stars for that, but the room was disgusting. So much we were looking to call it a loss and go to another hotel. Stains everywhere. Lampshades covered in stains, comforter had stains all over it and questionable things dripping (dried) down the TV and fridge. Flies were buzzing around the room and had to of been smoking at one time due to the smell and burn marks on blankets. Stayed here in May and it wasn't this bad, that's why we stayed again, but oh man, never again.

Staff very un accommodating, Part my mistake but they could have helped.The room was cold, set at 60* we turn up to 73* 2 hrs later still super cold so turned up to 76 finally started to warm up. loud.

My room smelled like mold there was mold on the wall, but everything else was clean and fresh and nice. Breakfast was also good. Staff was very friendly.

I was offered three different rooms. The first room (mind you it was in the dead of Summer and 95 out leading up to this day) had black mold all over the entire bathroom. The second room had half as much black mold in the bathroom. The third room had a quarter of the black mold in the bathroom, and at that point, I checked out. The manager was kind enough to acknowledge the problem and offer a refund. The pool was a cloud light blue and there were wasp nests around the tables and chairs where people were trying to sit, find shade, and even nurse their babies. When the management was notified, after calling for an hour straight, they said they would try to take care of it. In the following three hours, no one had come out to fix the problem.

Everything was great, loved the location. Everything was so close.

Dish TV was out both days of our stay. Hot items on breakfast buffet were cold. Bathroom ceilings looked like a leak. Comforter had stains.

Overall it was a comfortable stay.

The ac unit had parts broken off and laying in the room when we got there. Once we turned it on we found out all the water drained into the room. Within hours thr carpet was saturated to thr point we couldn't leave anything on the floor. The desk person couldn't care less when we reported it. Before thr end of thr nigh, thr cops were there to take away a screaming drug addict from the hotel. Checkout at 11am, they were at the door coming in at 10:58 no nock.

The girl that works at the office is really nice and they have a girl that does the maintenance in the rooms and property. She’s nice other than that that’s it. Shower Juan was hanging off broken the room smell like somebody lived there with a cat. The carpets are very dirty mold in the showers. Didn’t have TV for two days was not working. The pillows and beds are old and horrible furniture peeling toilet seats move rust all over the lights definitely needs to be remodeled. Obviously the owner doesn’t care. Just worry about money police keeps on going in and out. There’s people in there smoking marijuana and probably doing drug deals. All kind of noise late at night people screaming in the rooms.

Everything was great