Great Wolf Lodge Anaheim, CA

A few issues with our room. We've found 3 bugs in here earlier upon walking in. My son was stuck up on the ropes course. The metal part was stuck right before he was about to zip line which got me really nervous. So I told him he needed to come down. I took a video of this if you need to review. This is our first time here celebrating my son 8th birthday. I've tried calling front desk but one person hung up. Then the second time no one picked up. Maybe because you had a huge line. I didn't want to waste my time in line when I can be celebrating with my son. By the way, you just have someone running through the main lobby ALMOST hit my daughter!!! Your hostess saw it. All three of the girls saw. You guys really need to control the alcohol serve her. Ran through like a mad woman. We were standing waiting to get seated for dinner at fireside.

The room bathroom had low flowing shower water, and general public restrooms need more attention to cleanliness. With a child friendly facility accidents happen and there needs to be more attention put to this reality.

The only thing I suggest is do not know the automated House Cleaning service over the phone. They do not get the corrected information.P

Todo

Terrevo services

Mi familia disfruto muchoooo y mis ninos mas , super recomendado para los ninos mucha diversion

Better food but other than that stay was good

Room was clean staff very helpful definitely will be back again the kids enjoy

Get the app before to go

Very clean, friendly staff except for the store Exchange near the arcade by the lobby, the cashiers were so unhelpful. Otherwise no complaints, loved the time we spent here with my twins girls for there birthday.

Evething was clean my grandkids love the place

My family and I stayed at the resort for a surprise summer week vacation before my boys start baseball. Check in was good, staff had great customer service it’s just unfortunate that the amenities closed down early. It wasn’t fair that we had to get out of the outdoor pool an hour before the waterpark closed which was at 8. When we were trying to go outside for the amenities like golf, zipline, and the little outdoor slide/gym they said they were closed for maintenance. Mind you it wasn’t cheap staying here, my husband felt bad my kids didn’t get to fully experience everything that he decided to pay for one more night so we could at least experience the waterpark at its fullest. We bought the adventure pass for 3 days because that’s how long we stayed and only used it one whole day. We used the waterpark pass also one day and then paid for another night which came with one more chance to use the waterpark pass. Things would’ve been great if the resort allowed for us to use the money we spent fairly. Overall experience (which may be this only time given we’ve spent around $6000) it would be 7/10

WE LOVED IT !!!!

Staff not very helpful 🙁

Expensive but the customer service was so great. The kids had a ball the rooms were nice and there was so many things to do

Overall the place was great. Kids had an awesome time. So did I. Until next time. Thanks

We had a great day. We wish, though we were informed that they were doing renovation at the resort and we didn’t get our wolf ears until the very last night.

Clean room.

Bueno en todo los sentidos

This property does not have a bell service or a place to check bags early. The early check in fee is low. The Waterpark is a lot of fun and roes course is good but expensive and you can only go once. Food is pretty good and reasonable pricing. No microwave in the room but there is a fridge. Comfy beds, even the kids beds and pull outs are very comfortable. You can log into Netflix on the TV.