Comfort Suites Gatlinburg Downtown-Convention Center
About Comfort Suites Gatlinburg Downtown-Convention Center
Comfortable Accommodations Comfort Suites Gatlinburg Downtown-Convention Center in Gatlinburg offers family rooms with mountain views, air-conditioning, and free WiFi. Each room includes a tea and coffee maker, refrigerator, work desk, and TV. Exceptional Facilities Guests can enjoy a fitness center, indoor swimming pool, terrace, and outdoor fireplace. Additional amenities include a lounge, outdoor seating area, and kids' pool. Free on-site private parking is available. Prime Location Located 14 minutes from Ripley's Aquarium of the Smokies and 1640 feet from Gatlinburg Space Needle. Nearby attractions include Ober Gatlinburg Amusement Park and Ski Area, Dollywood, and Dolly Parton's Stampede. McGhee Tyson Airport is 43 mi away. Guest Satisfaction Highly rated for room cleanliness, convenient location, and attentive staff.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Location Price
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Location Expensive for my budget
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Exceptional
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Breakfast wasn’t nothing good and location wasn’t desired Charged my card before check in.
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Exceptional
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Great place, good location.
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Room was a little worn
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This hotel is very nice and located downtown close to all the activity. The parking lot is terrible, that’s rhetorical only complaint I have about the whole place. We have a big truck and it was hard to navigate through the parking lot. Other than that we enjoyed our stay.
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Large variety of food choices, supplies always well stocked. Tables kept clean. Room 405 - handicapped accessible room - did not have a non-skid tub surface, did not have removable or pull down shower head, tub seat too far from shower head, no bench to transition from tub to dry off, no hooks outside of shower to hang clothing for before or after shower. Bathroom too far from bedroom. Water is very soft causing tub surface to be very slick. My husband is an above knee amputee & on our first morning he slipped in shower due to slick tub surface, when he stood on one leg to rinse (holding onto bars) because water does not reach shower bench. No medical attention was required. We purchased a tub mat at WalMart. Mattress seemed tilted downward at head of bed. Furniture seemed low to floor.
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Every thing was great will definitely go back
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Breakfast was ok. Staff was friendly. Room was clean. We did have a slight issue with the AC
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Were there for 3 nights, polite and professional staff building is clean and well maintained location is 3 blocks walking distance. The only thing that could be made better is free breakfast which was ok but could have a better selection my opinion would stay there again
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The parking was tight but other than that the staff was friendly and the property was well maintained. Would definitely stay here again.
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EVERYONE WAS VERY NICE, SAID HELLO EVERY TIME, ASKED HOW YOUR STAY WAS
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Exceptional
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Clean room
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The hotel was clean and is conveniently located near the strip in Gatlinburg TN. They had a nice workout room and pool. The biggest draw back was the size of parking lot and spaces. If you have a bigger vehicle it can be hard to get through and park in either of the parking lots.
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Excellent stay! This hotel is one of our faves in Gatlinburg!
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Property was clean, nice and conveniently close to town. Only negative is the parking. Parking spots are very tight and not long enough for most cars.
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Breakfast was ok, waffles, sausage, eggs, pastries and the like. The beds are very comfortable and the room well appointed and clean. The parking areas are tight and not accommodating to large SUVs. The water pressure is not great but, nice bath.