Westgate Smoky Mountain Resort & Water Park
About Westgate Smoky Mountain Resort & Water Park
Offering stunning views of the Smoky Mountains (5.6 mi), this lodge-inspired Gatlinburg resort features a full-service spa and villas with a kitchenette. Features include a pool, game room, and mini golf. A cable TV, dining area, and living area are standard in every Westgate Smoky Mountain Resort villa. Some villas have a fully equipped kitchen and a private balcony or patio. A lazy river, hot tub, and souvenir and sundries shop are on site. Wild Bear Falls Water Park is available to guests for an additional charge. On-site dining includes Westgate Smokehouse Grill (breakfast and dinner) and Mason Jar Lounge (cocktails and dinner). Marketplace offers groceries, snacks, and prepackaged meals available 24 hours. Ober Gatlinburg theme park is 5.8 mi from the resort, while Central Gatlinburg is 3.4 mi away. Guests will also be 15 minutes' drive from Gatlinburg Sky Life.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
Reviews
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The Views/
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Excellent
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Check in process was hospitality that felt more like hostage taking. Once a key was made it was not given to us until a small sales pitch after waiting for an intermediate non value added step at the concierge. I will never stay at another Westgate property again. Avoid if you value your vacation time. It's a shame a lovely set of units are plagued by bad management and aggressive tactics.
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The location was excellent, very convenient to both pigeon forge and Gatlinburg. The views were amazing! The feel of the unit was so comfy and enjoyable, we will be returning for another visit.
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Excellent amenities. Very clean
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Grate
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Great place, loved the location. We were able to see bears outside our cabin.
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Take me 2 hours for check in
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Timeshare took up the whole morning Gulf course closed at diff time than advertised. Not enough towels in room Hair all over sinks and sheets Asked for comforter for pull out bed, they brought SHEETS. Water slides closed after a long time at timeshare presentation. Water park closed upon arrival on Saturday While trying to work, a dog next door was constantly barking. Unable to work. Was unable to use parking pass at river terrace.
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The room size and the view of the mountain from the our balcony. N/A
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The place was very nice but at check in we had to wait a hour past check in time because they didn't have a room ready. 4 is check in time so you shouldn't have to wait for your room after that!
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That the waterpark is advertised so much but not included, and that is not stated until check in. The check in parking is horrible! Not enough room!
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The space as well as the cleanliness were superior. The watermark was an additional fee.
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Our stay was wonderful and staff were always there to help
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Clean room friendly worker
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Real wood doors and trim Great view of the mountains
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The staff were very helpful and friendly. The pool was great, and we enjoyed the mini golf and arcade. We especially loved the singing at the pool and seeing the bears climbing the trees —what a fun experience! We had a wonderful stay and would definitely consider staying here again.
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Property was very nice. They layout. And the beds weren’t that comfortable.
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The rooms are beautiful, clean, has all the conveniences of home. We loved it!! The views are absolutely incredible. And seeing the Mama bear and her 3 little cubs in their natural habitat was indescribable. The staff were Amazing and there's plenty to do just on site. Highly recommend this place!!
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Outstanding we enjoyed the food
