Embassy Suites Los Angeles - Glendale

Good location with amenities all around. Enjoyed having a bedroom with large bed. Liked the complimentary happy hour. The pool- it turned my son’s long blonde hair green. Someone else staying there said the same thing happened to them. Both of us mentioned our concern about the chemicals to reception but nothing was done about it. Breakfast was pretty average.

I love this hotel so much

Horrible experience. Absent manager and GM and not helpful at all.

The rooms were entirely renovated and beautifully decorated.

Overall, the hotel was very good. Our shower head was broken.

The toilet was also not functioning properly—you had to pull up the flush handle in order for the water tank to refill. The shower had extremely low water pressure, and the shower continued leaking throughout the entire night. Overall, the condition of the hotel was disappointing, especially considering that the room and bathroom looked very different from the pictures shown on Expedia. I expected much better for the price.

Very good

Superb

Very good

How clean and beautiful the room was

After checking in my son wanted to go to the pool so we went. When we got there the pool looked dirty and it smell, but we didn’t mind it. My son got in and after about 20 min, a staff member came in saying that someone had vomit in the pool. And I was like how come they didnt close it right away, mind you we were not the only ones there. That was very un considerate of the staff!

We had stayed at the La Jolla location before so when we were traveling to Glendale for an event we booked because of our experience in La Jolla but a lot of differences between the two . AC was broken , someone came to fix but the room continued to be very warm . Manager Gigi had a bad attitude . Be advised not all embassy suites have the same amenities !

I liked the cleanliness, but I hope they have mats near shower doors. Also, the towels were okay. Staff was polite and helpful though. Overall enjoyed the stay.

Front desk staff. very helpful. Happy hour bartender on Sunday very helpful and friendly. .Restaurant food was ok. Room was great and very clean. Restaurant tables some were not wiped down and dirty. Happy hour bartender on Tuesday was not very friendly

Right off Highway, walkable to many restaurants and stores. Quiet room. Breakfast included. The shef cooks your own egg dishes. Shower was ok but water pressure was weak.

Exceptional

The included breakfast is great and the chef cooking omelets is very friendly! I love the ease of the in and out with the parking as well.

Room wasjt really clean behind the toilet old and out dated stuff

I loved everything about it EXCEPT the king bed was so hard and not soft😞

Breakfast was fantastic, with lots of options to suit everyone. Check-in and check-out were both quick and straightforward, with no issues at all. The only disappointment was the swimming pool and hot tub. On our first day, our two daughters went swimming and, unfortunately, the pool water turned their hair green. We immediately raised our concerns with reception, and we were told that the pool would be closed while the issue was investigated. However, a few hours later we noticed that the pool was open again and people were swimming. Unfortunately, the hotel never followed up with us or provided any further explanation during the rest of our stay. This was disappointing, particularly as we had raised what we felt was a genuine concern about the pool water. Aside from this issue, we really enjoyed our stay. The room, breakfast, and overall experience were very good, and we would have no hesitation recommending the hotel, although we would hope the pool situation is addressed.