Residence Inn by Marriott Denver Golden/Red Rocks

Bathroom was not clean stains all around the toilet and in the shower. At check in had asked if we would get our room cleaned daily and was told we would, but that didn’t happen. When we arrived room was not ready, so she took our phone number and stated she would call us,but that never happened. Asked to get my Marriott points and they couldn’t do that.

Can’t speak to the amenities because we did not use any but the hotel room was very nice and the staff was extremely pleasant and helpful.

The space No complaints about anything. It was just terrific!

Good location for Red Rocks Could use an update or renovation

Great location for red rocks concert. Breakfast was really good.

Location Noisy room

Hotel staff was exceptional. Plenty of space in room. Lots of options for breakfast. everything exceeded expectations

Superb

Location and cleanliness

That it was convenient to favorite spots! It also provided the opportunity to cook instead of going out to eat each night! N/A

The staff was super friendly and helpful. The room was well designed. On a short stay like ours, the bed and bedding are most important. Unfortunately, the pillows were lumpy and the bed not that comfortable. I woke up in the middle of the night with a bug crawling in my hair. In the morning my husband found a spider crawling in his shirt. As a result, we checked every piece of clothing before packing up to go home. Also, when we first walked into the hotel there was an unpleasant smell. I have lost my sense of smell and for me to notice it is unusual. Parking and access to the facilities was very good. It wasn’t terrible, but we will choose another hotel on our next trip to the area.

The rooms were small. The location was convenient to Red Rocks and that was the main reason of out trip. The breakfast was good and the staff were helpfull.

The nicest hotel staff ever, They were great. No complaints at all.

Would think room service would have caught that but they never refreshed the room during a 3 day stay. Had to call to refresh towels. Maybe it’s an old property. Definitely a smack to the Marriott brand. Also - coffee service super so so. Put out some flavored creamers please. Your coffee is a very bold roast. An older person can’t take the sugar it takes to make it drinkable

I was there 4 nights. My bed was not changed once. Even upon request

Breakfast was fantastic - lots of variety and well-stocked. We liked being a half mile easy walk to the Light Rail station which we used to get back and forth to denver and the airport. The room was very spacious and comfortable. Everything was great. we had heard there was a free shuttle to Red Rocks (erroneously from Booking.com) but it was ok when we found out different.

great stay! Will be back

Location and breakfast in the morning A/C stopped working well in the late evening. Room never got below 78 from 1am on. Hard to sleep. Bed was extremely uncomfortable. Got free parking for the inconvenience, was told there wasn’t anything they could do other than that. Not that I expected anything. But was again shocking to hear from a trained Marriott employee.

The room was clean but it is dated. The tub floor needs a good scrubbing, but it was clean. The pillows and bed were not comfortable, the bedding is barely there. Fire sticks are available with a deposit but we couldn't secure one for three days and it took us checking back every day, they did not have any notes system to let us know when one was brought back. The TV without the fire stick is on DISH service that was breaking up so we couldn't watch live TV -- that meant no live soccer games. Some of the staff were great, the manager was responsive to our complaints but overall for the cost per night, the property did not meet expectations. Almost everything had an issue -- every outdoor chair was dirty or broken, printer didn't work, couldn't use the gym because the door wouldn't open even for the staff. It was clean, we had a decent sized room with a kitchen. Breakfast was decent, I can say that. Clean, on time and reliable. We got some Marriott points and a night comp'd for our trouble, but in the end, it doesn't make up for not a great stay. I would book a different hotel if you are reading this.

A quiet night’s sleep. They said there was a sports team staying there, didn’t hear a sound.