Baymont by Wyndham Goodlettsville/Nashville

I would not stay again

The counter person was rude, accusatory and not helpful. He kept on insisting I had pets, yet could provide proof be simply looking into my car. Made me pay a $100 deposit for a pet I didn’t have. The elevator was at the far end. I showed proof of my disability and refused me a room on the the first floor or ada accessible. Never stay there again!

Found out when I went to check in that there was a $100 deposit/hold that I wasn't expecting. Not called out when booking the room.

Had serious issues with check in and check out (requested and was granted 3 rooms, but was asked to wait an hour. Came back in two hours and rooms were given away). Issue was finally resolved to my satisfaction after much deliberation and stress… but REALLY? On check out I was doubled charged and had to call back to hotel to request refund. Again… issue was resolved after deliberation and stress…but REALLY?

Second time staying here in last year and half. . I stay here when visiting Nashville Tennessee. Im from northern Indiana.

Everything was amazing, clean room, staff, air conditioning, parking and even the pool view!! Great prices

The room was just dusty and lamp shades were moldy. The walls were dirty. I had hair in my bath rag. The sheets had a awful odor. Thankful I brought blankets and pillows. Breakfast only consisted of waffles, yogurt, coffee, cereal, toast and muffins. Will never stay here again

Staff was really friendly and attentive,room was clean

Had a hole in our ceiling that leaked water in the bathroom. When mentioned to the staff he said he would let maintenance know and fix it for the “next guest”. Didn’t move us or refund us anything. Moldy musty smell in room. Would not recommend!

Wayne a lush

Except when I booked I thought I was going to have 4 women for my room. Two of the women backed out and couldn't afford to come. But I did not know to last minute. When I booked when with Booking.com I asked about being to change the number of guests when I got there if everyone did not come. Booking.com said I could and they could would adjust the cost of my of the room then. When I called the day I got there, to let them know I only had 2 women booking.com wanted to change my price to $527 dollars a night. Which I graciously denied that because that was price gouging. Other than that everything was okay except for only having one floor with the ice machine working. Next I had a second room where we had to have the staff help us fix the door multiple times. The fact that in room 219 I had to have them fix the door and they kept giving us a new room key. It was the door handle that was sticking it had nothing to do with the door key. Staff was not listening, plus they acted annoyed when I asked them to help us fix the issue so we could get in the room more than once.

The convenience of the location but that was all The ROACH when we turn off the light it was super horrible then huge spiders looked like other people just smashed the bugs on the wall omg this place need to be tore down and rebuilt

Close to the location for our conference. Stains and splatters on the inside of the main door and the bathroom door. Splatters inside the lampshade. Dirty sheets, dirty blankets, dirty pillows, hard mattresses wet carpet are keyed in work for four of our 5 days and we had to continually go downstairs to get it recharged get re-keyed before they finally came up and fixed the problem after repeatedly telling us they would fix it. And each light fixture had missing bulbs or didn't work at all.

No protein options. Not enough options. Only heavy carbs.

It was close to where I was going. The second floor Ice machine never had ice in it. I had to ask them for help several times to get back in to room 219 because the handle kept sticking and they acted like it was inconvenience for them to come and fix the problem. Next I should have gotten money taken off room 230 but Booking.com wanted price gouge me for asking to have it changed.

This place sucks I would never stay here again. I don’t consider this a hotel. I considered a motel roach motel.

Very run down. Not like pictures. No ice one day and there for a softball tournament. No water for 3 hours another day.

It was fine The toilet was very hard to flush. No exhaust fan in the bathroom.

Did not like the way the bed felt.

The bed