Holiday Inn Express & Suites Goodlettsville N - Nashville by IHG

No me gustó la limpieza en general y el staff

breakfast was amazing and pool was great also friendly helpful kind staff

We really enjoyed our stay!

Exceptional

Room wasn't very clean. The staff was amazing. Overall experience 3/10

Very fast check in. The lady at the desk was very friendly and the room was very clean. Will definitely stay here again. And recommend this hotel for others in the area looking for somewhere to stay!!!

Me and my son had a “boys night” while my daughters had friends over at our house. We decided to stay at this hotel and it was really a great experience

The food was mediocre….the sausage gravy was COLD! Room was good.

Everything was great. We rolled in about 8 pm and had a nice clean room within minutes. The lady at the desk was nice and even had a smile that late at night. The breakfast the next day was good also. The only issue we had was the faucet for the tub was loose which made it a little difficult to use and the tub drain was draining very slowly. We did tell them about it at checkout. It wasn't a deal breaker by any means.

Convenience

Very clean and nice hotel. The staff were very friendly and check in was a breeze!!

Nice hotel but a little dated.

Only one bathroom light worked, we had to basically pry the shower nob to get it to turn the first time. Took about 5 minutes because we didnt want to break it. Room was not a good temp to walk into. Very humid and the carpet was even damp. Most of the USB ports were broken in the room as well. Just a few little things. I would still stay here again if I ever came back thru.

Spacious Only one bathroom light worked, we had to basically pry the shower nob to get it to turn the first time. Took about 5 minutes because we didnt want to break it. Room was not a good temp to walk into. Very humid and the carpet was even damp. Most of the USB ports were broken in the room as well. Just a few little things. I would still stay here again if I ever came back thru.

The room was very nice and clean. The elevator was a little confusing. It didn't stop on your floor and open unless you pushed the button at the right time.

Great place to stay and conveniently located. Clean and comfortable beds.

The lobby is clean and has lots of natural light. Check in was quick and efficient. My room was clean and appointed with Dove toiletries. Two huge perks are that there’s freshly ground and brewed coffee in the lobby all day and night and they still serve a hit breakfast with those signature cinnamon rolls!

Superb

The pancake machine was not working during our stay, otherwise, the breakfast was what would be expected at a Holiday Inn Express.

This location is about 15 miles from main attractions in Nashville, which was great for our family of 5 to not have to deal crazy tourists and heavy traffic. The property seemed to be running on very minimal staffing, but the (new) lady that was checking us in was great, as was her manager. Some of the staff were “ok”, but didn’t seem interested in actually working. They sat in the lobby watching TV and gave directions on where to find utensils, attractions, and told me to ask someone in housekeeping for towels because the front desk didn’t have any (although they had a stack on a table behind them). Also, only one elevator was working, which is very challenging when you have wheelchair travelers, housekeeping bins/ carts, people getting breakfast, and checking out all within a 2 hour span. And WHY on Gods green earth would you have to press “door open” to get off the elevator on your desired floor?! THAT SLOWED EVERYTHING DOWN, and no one at the front desk warned us about that at check-in. Not sure I would want to stay there again, but it wasn’t terrible.