Quality Inn Columbia Mall

The staff were amazing. The breakfast was the best ive had at a hotel. Location of the hotel was perfect. Nothing negative. Thank You again

Staff very friendly at check, hotel,room, pool area very clean. Good a/c in rooms also

There was a large stain on our bed head board. Some areas like behind the TV were very dusty. Toilet was slow flushing. Outside of the building looks run down and in need of an update.

When we arrived staff were very welcoming, our room was okay, bottom of beds had some sort of spilled liquid dried to them and found water bottle caps behind TV stand and lots of dust, clearly has not been cleaned in a very long time, we also found a tack on the floor of our room beside the bed really glad my 3 year old did not step on it. Pool was nice but could use some updates, hot tub jets were very poor and barely worked. Continental Breakfast was good. Lots of variety and staff were on top of filling everything up which was great!! The people above us were VERY loud and constantly stomping until like 1-2am not a lot of sound barrier between the two floors. If we were to come back we would probably spend the extra few dollars and go somewhere a tad nicer but you do get what you pay for overall I would rate a 6.5 out of 10

Hotel room/bathroom/ breakfast area very clean! Beds and pillows were comfortable. Cleaning staff made nice things with the towels, stayed 2 nights and our room was made up after 1st night. Will definitely stay again!

The breakfast was great!

Quiet, hot breakfast. Eggs, sausage links, cubed seasoned potatoes. Clean pool and hot tub. Comfortable bed.

Rooms and hotel were clean. Staff helpful.

Friendly and understanding staff. Quiet and clean room. Great experience!

The room was clean the bed wasn’t too hard or too soft. I bring my own pillow but family said they were good. Non- smoking room but I think the carpet must just have years of smoke build up. Tried the second floor then switched to the main but both had an old smoke odour. Kept the AC on and it mellowed and wasn’t irritating to my sensitive family. Oh yea remote volume button didn’t work but I didn’t bother asking for a new one. Good value for money for sure. Breakfast was low on sausage and eggs. Really lovely staff!

The hotel overall was good however the breakfast was lacking. Little to no hot food and waited quite some time for some hot food to arrive but very little came.

I booked the hotel for a funeral. I came from three states away and was planning on spending three nights. Plans change. I only needed two nights. When I approached the desk, they told me I could not cancel the final night. When I told the employee I would not be there the last night he shrugged and said I could turn the key in if I wanted to. His apology seemed very flat. In the end, we decided to stay the third night. If we had to pay for the room and might as well use it. Now let's talk about the hot tub. It is a hot tub, but the jets don't do anything. Now let's talk about housekeeping. They never stepped in my room. Never left us clean towels. I even dumped all our dirty towels out in the hall our second day thinking that they would get the point to bring in fresh ones. They picked them up, but they never entered our room to at least give us new towels. Never made the bed. Garbage was overflowing. It was very much a serve self operation.

Room was very clean and comfortable!

One of the reasons we chose this hotel was the hot tub. Only to find out it was out of service. location is good and rooms were clean. Bed was a little hard for our liking.

Good place. A bit short on breakfast supplies but I never expect too much in this regard.

Clean rooms, comfortable beds and pillows. Shower pressure was awesome…breakfast was very good. For the price was a great value…

Nice comfy room, good breakfast, awesome location, the only disappointment was the hot tub. Water was not hot, jets didn’t work and dirty. It’s time to replace the original hot tub !

Very clean, quiet and comfortable which was perfect for my visit.

Very friendly staff, clean room and great breakfast.

great staff