Hilton DFW Lakes Executive Conference Center

The room had not been cleaned in a while as there was a dead cockroach in the shower that had obviously been there a long time as it was dried up.

The cleanliness, access to the city, the restaurants on property.

Clean room and wonderful accommodations. The airport shuttle was a plus

Excellent mbiance

clean room & great staff

BEST. BEDS.

Great service, location, and the breakfast omelettes were great!

VERY clean, VERY comfortable and everything you need within walking distance

I am elderly traveling alone and called for assistance to get my luggage to the lobby to catch airport shuttle. The man who came to help me was so sweet and kind. He even came back and took my luggage to the shuttle bus when it arrived.

My stay at the Hilton DFW Lakes Executive Conference Center started on a positive note. The check-in process was smooth, seamless, and efficient, and the staff at the front desk were welcoming and professional. The room was nice, spacious, and comfortable. My experience at The Vineyard restaurant was extremely disappointing. I went downstairs for a nice breakfast and an Irish coffee. However, when I placed my order, the server made it clear that she DID NOT KNOW what an Irish coffee was and she was unaware that it was offered on the menu. She said she would have to call her manager to ask her about it. There appeared to be considerable confusion about the drink. I initially told the hostess to cancel the order because what should have been a simple request seemed to be creating unnecessary difficulty. When the server came out to apologize for the Irish coffee being so late, she stated, “but the bar doesn’t open till 11.” What I had hoped would be a small morning indulgence turned out to be quite disappointing. I then told the waitress to cancel the Irish coffee and make it a hot chocolate. She stood there dumbfounded. I told her they were making it way too complicated to please just cancel the order and make it a hot chocolate. Overall, the hotel itself was comfortable, and the check-in experience was excellent. However, my experience with The Vineyard restaurant prevented the stay from meeting the level of service I typically expect from a Hilton property.

Everything is great,if there can have a late check out would be wonderful.

good

There were little sugar ants all over the cabinet in the room. A large spider web above the sprinkler head in the ceiling.

For the price just amazing

Staff very friendly from check in to checkout. Food was great at Bonnie and Clyde’s. Beds comfortable. Nice decor in updated fashion. AC could have been better but adequate. Super hot water. Overall stay was great.

One of the best outdoor pools we’ve experienced in a midrange, non-resort, affordable hotel. In a beautiful setting. It made our one-night “driving through” stay feel like a mini-vacation. In fact, we decided we’d stay here whenever near DFW or Grapevine.

Beautiful property with beautiful views fabulous pools, great breakfast and clean rooms !

The bar/restaurant is very nice, with reasonable prices. The only thing disappointing was the breakfast buffet. The 'fresh fruit' seemed a little dried out. The bacon was way too thick and hard as a rock. I couldn't even cut it with my knife. The roasted potatoes looked delicious on the outside, but seemed undercooked on the inside. They did offer made to order omelets, which looked good. All in all a great place, highly recommended! We will surely be back!

Clean Room, nice staff, pretty lobby

Clean room wonderful welcoming staffs, everything was superb