MainStay Suites Greensboro

Disappointing

Exceptional

They could work on the entrance appearance. The floors were not clean and I understand that people track in dirt and things like that. The doors of the room could use some paint because they looked dingry.

The carpet needs some clean work especially room carpets.

Passable

The back hallway stairwell carpet needs a shampooing from the 3rd floor all the way to the 1st floor, the hand rails needs to be cleaned dirt from the construction 🚧 workers was seen on the rails.

The staff was very helpful much better job with the cleaning

Room needs to deep cleaning to keep high standards.

All the staff members were helpful,polite, knowledgeable and a joy to work with. Carpets in common areas could have been cleaner. More pots and pans would be nice. There were no bowls in the room.

Upon checking in, there's little to no parking. No luggage cart available. Handicap room on third floor and upon leaving, had to wait a couple hours to get our luggage down to our vehicle due to their only elevator breaking down. Room flooring was dirty. I won't be visiting it again.

The room needs deep clean carpet. It smells bad.

Very poor

Good

Did not know you had it I was there when every remodel now people are tired of back up again

Ants my room was full of them . All in the bed I left early I couldn't sleep in there

Rooms are spacious everything u need right there Ants my room was full of them . All in the bed I left early I couldn't sleep in there

many restaurants nearby Upon arrival my room had to be switched TWICE. The first room was not ready at alll, and the second room smelled completely like cigarettes even though it was a “non smoking” room. I was downgraded from a 2 bedroom to a 1 bedroom with no efforts made to accommodate. The TV DID NOT WORK, the blankets sucked, & the phone in the room also didnt work. Im never staying at a MainStay ever again and telling my family to do the same!

I usually stay at properties that are a little higher end, so I was surprised how much I enjoyed my week at Main Stay Suites. The room, bathroom and kitchenette were very clean and the room had lots of desk/counter space for working. Cool A/C. Coffee packs are supplied in the room but they also have good coffee downstairs every morning. The pillows were comfortable - especially for my sore shoulder. And every staff member at the registration desk and that I encountered in the hotel greeted me with a smile and a hello. I had a terrible experience at the Courtyard by Marriott across the street on a previous visit. It had more amenities but terrible staff and was not clean. Main Stay is much, much better!

Good for a business stay. Staff very helpful

Exceptional