Country Inn & Suites by Radisson, Gurnee, IL

Friendly staff & Clean rooms

This hotel is the definition of “you get what you pay for”. Beds were functional for sleeping one night, probably 2.5 stars for cleanliness (one dirty towel at checking), although breakfast was better than expected.

The facility was clean and spacious and looks as if it has been remodeled. The room was spacious and clean and it was quiet. I really enjoyed my stay.

Most hotels I stay in, have items that if you forget something they gladly give you one such as a comb, toothbrush, etc. This hotel did not, also no plugs in the bathtubs in case you want to take a bath, hot water on high heat was barely tolerable for showering meaning there was no hot water

not as expected. Terrible hotel

Clean place to stay right near Six Flags Great America.

Nice surrounding area with lots a places to eat and shop at.

After a long day of travel, we arrived to find a dimly lit property with hallways that smelled strongly of cigarette smoke (in a smoke free facility). Once in our rooms, we noticed the floors were dirty and the overall cleanliness was disappointing. Exhausted from traveling, and needing rest before an early morning funeral service, we tried to make the best of it. Unfortunately, the beds were extremely uncomfortable—you could feel the springs through the mattresses, making it difficult to get a good night’s sleep. We were told upon check in that housekeeping was every third day?! No trash taken out, no coffee refill, no new towels…nothing. The following morning, we discovered there was no hot water. The showers were only lukewarm at best and never reached a comfortable temperature. The photos that are posted online must be stock photos. There is nothing that looks anything like that in person at this location. When paying over $1,000 for two rooms, I expect the basics: a clean room, a comfortable bed, and a hot shower. Sadly, this hotel failed to provide any of those. Based on our experience, I would not stay here again and cannot recommend it to others.

Whenever I travel to that town I stay there

How fast paced it was. Like it took 5m to get into our rooms. The keys cards were not working most of the time and had to be reset by the staff.

Hotel was run down. Room was not in good shape. Location to Six Flags was great!! It is right across the street.

The rooms were not clean and the hallways and room smelled like smoke. We asked if it was a way to help with the smell due to my Mother being 85 years old and my granddaughter had asthma and they said they only had the plug-in in the hallways. The uncleanleness of the rooms and hotel

Breakfast The pool water was cold

It was at a good location. The staff were friendly. You had everything you needed. Rooms are a little dated but that isn’t a huge issue.

Cozy, clean, and friendly. Great location! The elevator was a little scary.

Very spacious plenty

Great location and good night sleep!

Disgusting

Good location Our hotel door didn’t close all the way , the fridge was leaking on the floor and the toliet ran all night

Everything was satisfactory during our stay.