Fairfield Inn by Marriott Hattiesburg

First and foremost the staff was all amazing especially Jamel!!! But I have always only stayed in Marriott or Hilton hotels because they never disappoint. However Marriott should really look into what they have their name on. This hotel is very dirty and unkept in so many ways. The maintenance is so patched and looks horrible. The tub drains so slow your standing in a tub of water while showering. Paint bubbling and chipping. I have never been concerned in a Marriott about clean bedding and sleeping in the beds but I was very concerned. If we weren’t so exhausted from driving we would have left. I will definitely add Marriott to my list of see in person before you book. I was shocked to say the least. It’s definitely one of those hotels that should be labeled motel and you think of shady things that may go on there. Marriot you should be ashamed!!! But again all the staff were amazing.

The location l Know clock in the room .No ice machine on the 3 floor

Rough area and very few people staying here

There are better hotels in the area to stay for around the same price.

I did not like the hotel. The bed sheets were all dirty and stained with blood . Not clean at all.

Nothing I did not like the hotel. The bed sheets were all dirty and stained with blood . Not clean at all.

We had a nice stay at the property for a social event we were in town for. The property could use some upgrades, but it was clean. Staff was nice, friendly and took care of our needs and requests.

When you get to the hotel they ask for a deposit

We checked in on a Sunday afternoon and checked out on a Thursday morning. The hotel wifi was nonexistent the entire time and the staff never mentioned the outtage never seemed concerned. A tile in the single elevator was loose and was hidden by a rug, the staff tried but seemed overwhelmed or incapable at times. I was not able to acquire the elevator during mid morning one day and discovered a single workman on the ground floor was struggling to use the elevator to move queen sized mattresses. Worse of all, the room air was terrible and the AC filter was filled with dirt (see pic).

Our room had black mold growing on the bathroom ceilings, paint was coming off the walls & door facings, the carpet was detaching from the seam in the doors, the pool was not working & our boys were told everyday that “they just need a part & it would probably be working tomorrow” when the pool hasn’t been open and running in months. But the straw that broke the camels back, was when I went to the front desk for towels & was told they didn’t have any towels, washcloths or hand towels & I could wash some myself. We will never be back

Below are the areas that made our stay not so good: 1) The rail for one shower door was missing. 2) the sink spigot was missing the water tip that controls the water pressure. Issue reported. No part available. 3) one TV did not work. 4) The lights in the room were lacking. 5) The door was difficult to open and close due to misalignment. 6) Only one elevator. 7) Only one ice machine. 8) The breakfast was lacking in variety of food.

Pool didn’t work. I was there for 4 days. Room never cleaned. The wash clothes were in short supply. Will not go back

the plaodorce wasnt kept up needs alot work also room odor

The bed was EXTREMELY firm. Pillow were not comfortable.

No wifi all week but other than that it was fine

The first room I had didn’t have pillows on the bed, had trash on the floor when I walked in, had an awful smell. The second room, the towel bar was broken. I was there 4 nights and didn’t get room service once!!! No towels replaced and trash not removed. The elevator was broken, the lobby didn’t have bottled water for purchase and it was just overall a bad experience.

We were not able to stay. The rooms were already booked and we had to drive several hours further as the city was out of all similar rooms. I called and requested a refund and a credit for the 3 rooms and have not gotten any confirmation of the refund.

Its old, nothing like the pictures. The pool was disqusting. They allowed kids to destroy the weight room and generally ran around all damn night. Had to beg for clean towels, never did any extra wash clothes. No wifi and the breakfast was basic at best.