Heritage Inn Express Hayward

nice stay it was great

Run down place , cleanliness inside the room very questionable

I know this place has bunch of bad reviews but it was t bad at all. Friendly staff and my room was pretty clean.

Bad place

The location was extremely convenient The freeway noise

Exceptional

Location

horrible cockroaches everywhere

The area are kind of smelly, the room smells pretty bad you can smell the cigarettes.

Keep up the great job.

Room smells like wet rug, mattress springs were popping out, room has no waste can even as manager was told, it never came. Staff are off after 7pm, if you need something you need to wait till the next day it ever you can get it. Aircon noise is like a truck with out muffler, linen were not for inn quality. Management was never helpful and leaves the front desk often. They should have paid me instead for staying in that place. Don’t make the mistake of booking in this place, so not worth it.

Parking was easy, room smelled like cigarette smoke and carpets and furniture was not clean.

Good hotel near alot of food places and comfy beds

Clean room, friendly staff, and plenty of parking. Liked that there is a microwave and refrigerator in the room. Air conditioning was Great too.

La habitación no estaba muy limpia y tenía olor a cigarro

But the only think was that I found a bed bug in the pillow in my room and I wasn’t able to sleep well do to me thinking about it…… I think they should be more concerned about cleaning deeper and look into that.. And I didn’t take a picture I just stripped the beds for me to try to sleep… Just check before ppl

Muy feo

They need to turn the mattresses around ! There’s a big layer spot on the inside of each mattress they just need to be turned around.

The Maid cleaned my room out before I can get it re booked. Within 30 minutes of getting my room re booked, she stole all my food, shampoo, and phone charger. The manager reported she was the only person to clean my room. He put back 3 food items. But she refused to give all my stolen supplies back. He in turn reimbursed me 15 dollars for over 50 dollars of missing items. The maid had my shampoo on her cart and gave that back. Be careful of these thieves!

Worst hotel ever