Comfort Inn & Suites Heath - Newark South

The room was clean and the bed was comfortable. All the common areas were clean and well maintained.

Jami and the breakfast lady were very nice! Rooms were clean. Nothing to think of.

It was a nice stay.. I would stay again. The breakfast needed attention, Both trash cans were overflowing. Staff was great.

My only complaint would be i stayed three days but on the second day my room key didnt work so I had to have them do it again. I was told it was because the employees are lazy and only ever do it for one day...kind of odd if you ask me. And to know that it's being done on a regular basis but it doesn't get fixed is beyond me.

ROOM PERFECT,PARKING SAFE,BREAKFAST IS WHAT I LIKE EVERY TIME WE ARE THERE AND MOST OF ALL FRONT DESK LADIES (FORGET NAMES)ARE GREAT. HOUSE KEEPING IS GREAT.

Clean

Ample parking space Nothing

Good

Great location that is close to shopping and restaurants. I stayed here due to its proximity to all of the Longaberger basket roadside attractions. Perfect for a one night stay.

Great place to stay. Easy access and close to everything.

Liked everything the young man Marcus was very helpful at check out will stay again

very nice staff- only disappointment was their policy of no daily trash-towel and bed pteo

Could not close the room darkening curtains. I was woken up by the sunrise each morning. TOO early

Great location. Clean. Good customer service.

Friendly staff, relatively cheap, indoor pool, lots of parking Wasn’t the cleanest, bathroom smelled like cigarettes and mold, breakfast was just ok, found a cockroach when leaving.

Very quiet.

I am writing to express my deep disappointment regarding my recent stay at your property from 6/6 to 6/8 (Account #1049128070). I was traveling under incredibly difficult circumstances to attend a family funeral, and the poor condition of your hotel only added unnecessary stress to an already trying time. Unfortunately, I cannot recommend this property due to several significant issues regarding safety, cleanliness, and service: Safety Hazards: I noticed that pieces of the ceiling directly above the pool area were visibly flaking and falling off. Lack of Cleanliness & Maintenance: There was active mold growing on my room's window sill. Furthermore, the in-room telephone clearly had not been cleaned in quite some time, as it was covered in debris. Noise Disruptions: The guest room doors are so heavily weighted that they slam violently every time someone enters or exits. This constant slamming made it impossible to get a peaceful night's rest or to sleep in. Poor Communication: The hours for the continental breakfast were changed without notice, causing unnecessary confusion and inconvenience in the morning. Given these sub-par conditions, I am requesting a partial refund for the nights spent at your establishment. I trust that you will take immediate steps to address these maintenance & housekeeping failures so future guests do not have the same experience. I look forward to your prompt response & resolution to this matter. Sincerely, Karen Pruitt

Location Would have liked the breakfast earlier

I would've really appreciated a hot tub and i feel the place could use some updating but otherwise everything was very good. The staff was very friendly.