Courtyard by Marriott Hershey Chocolate Avenue

liked the location

The room was clean and the hotel was close to everything. The showerhead was pointing too far out for a short person and a lot of water escaped the fixed glass water stop as a result.

Got back to the hotel with enough time to enjoy the pool and have a late night snack. Fries from the bistro were well worth the price!

The room was clean and comfortable At over 400.00 per night, no complimentary coffee in the lobby or continental breakfast is ridiculous. I won't stay at Marriott again. It is very inconvenient not to have breakfast included at this price point.

Had to wait for our room to be ready.

Exactly what was needed.

Everything was good overall, but the food at the restaurant took longer than expected. It seemed like there was only one staff member handling everything, which may have caused the delay. Aside from that, the experience was good.

Nice and clean, staffs are all nice

Big room. Close to downtown. Bistro staff were nice. Beds were low to the floor. They had no boxspring. Mattress was very uncomfortable.

I waited 2 hours after check in time for my room . Never able to get rooms next door to requested rooms together with family members for whom I was responsible. I booked the rooms one month before and had requested rooms next to each other. You no longer offer coffee or tea in the lounge area. How unfortunate.

Pillows were a little flat

Excellent!

The room was okay, but it was very warm and took hours to cool down, the bathroom had some mold in the corners, and the pillows on the bed were flat and small. There was no continental breakfast or even complimentary coffee.

Fantastic location and exceptional staff. Every single person I came into contact with was friendly and helpful. Would absolutely stay here again. nothing

Very nice room. Very good staff

The property looks good. However the AC did not work in our room. We arrived around 430 and the temperature was 77 degrees. I turned the AC on and set it down to 62. We left and returned around 1130 the room was 78 degrees. Tried again to turn AC on. We called the front desk and was told to hold the mode button for 15 seconds then set temp. We did that numerous times - the temp never went down. I turned the whole system off at 3:00 thinking it would cool a little bit but no it was still 78 when we woke up at 8:00 (sweating). Told the man when we checked out and all he said he would have maintenance check it.

Very clean and comfortable No complaints

Good Location , staff

Karaoke in the Bistro was great fun. Chocolate martinis were amazing. We would happily stay here again.

Good location. Had a small gym Bed was to firm. Pillows had no give. Was hard to sleep. Found hairs that weren’t mine.