Chateau Marmont

It was everything I hoped it would be. Absolutely nothing

It was another great visit to my favorite hotel in the world. Can't wait to return.

Overall hotel and dining was great. Air conditioning did not work in room and had to have the maintenance team several times to my room. They ended up bring a fan but it was not adequate.

Rich with nostalgia and charm. People watching is epic. Staff couldn’t be more welcoming. It was a bucket list item for us to stay here. While it’s pricey, you feel like you’re special here. You won’t forget the experience. Didn’t want to leave.

Hotel is too impressed with itself. There is a difference between quickly and morose and the CM is morose. inflexible to my needs

It’s Chateau Marmont. It lives up to the hype. Nothing. It was basically perfect.

Beautiful

I had the most horrible experience at Chateau. I got into the hotel to check in only to be told there was no room available AFTER I had processed booking and payment on booking.com I had the most horrible experience at Chateau. I got into the hotel to check in only to be told there was no room available AFTER I had processed booking and payment on booking.com. I was met with such degrading attitude by the night time manager. When I questioned how I was possible to make a booking but they are telling me there are no rooms available. I asked if they had made a mistake. Only to be yelled at by the manager that is it not his fault. Regardless of it being his fault or not I expected the most historical property in Los Angeles would have some competent employees who knows about customer service. Clearly the hotel does not have that standard when it comes to their employees therefore do not expect anything extraordinary here.

for the girl at check in was wonderful and really kind. The entire reason we booked a room with booking.com was because we wanted a patio. Booking.com site said a patio was included. That’s what we paid for but No… When we arrived the girl at the desk charged us hundreds of dollars extra for a room with a patio. That was very disappointing since we had just stayed at the hotel 2 weeks prior & it was late at night when we checked in so obviously nobody else was going to book the room she charged us so much extra for. I thought that was rude.

Everything ! It’s a dream Nothing

The pathos and the incredible staff Nothing

Historic, preserved the past, room was a blast from the past. privacy. The complimentary snacks, olives & wine were appreciated. Gardens, fountain are well cared for. Complimentary bottled water at night turn down was very thoughtful. The steak frites at the restaurant was so very delicious! A bit pricey. We arrived at 2 pm, aware this is early, was told we would receive a text when room was ready; approaching 4 pm, we checked with reception again & was then given a key. Seems as if we were forgotten.

Chateau Marmont!

The hospitality. Absolutely no complaints

ROMANTIC service was great food was delicious fun history

Always fun at the Chateau Crazy prices

Service Excellent food

Absolutely breathtaking. The staff at the Chateau are fantastic! They go above and beyond for their guests! Nate was so kind to us and upgraded our room as we were on honeymoon! Would find it really hard to stay anywhere else in LA after staying at Chateau Marmont! Even bumped into Jessica Simpson in the elevator! There was nothing we didn’t like!

Fantastic! Can't wait to go back! N/A

History, the courtyard The rooms and bathroom, cabinet’s are old