Hampton Inn & Suites Houston-Cypress Station

Overall a nice clean place to stay. Suites are roomy and plenty of room to move around. Although staff interaction is minimal it’s always pleasant.

Everything was great !!

I thought the front livingroom would be slightly bigger based on the photos I viewed. I also had to keep getting extra things like spoons for my guests because there was only one in the room for ice-cream. Extra trash bags because the cans are tiny. We had a birthday sleepover for my daughter and two of her friends.

Kevin the manager was exceptional. He was friendly and helpful and made a gift bag for my daughter's birthday celebration. The room was clean and had the things I needed to host my sleepover. The breakfast is good as well. I thought the front livingroom would be slightly bigger based on the photos I viewed. I also had to keep getting extra things like spoons for my guests because there was only one in the room for ice-cream. Extra trash bags because the cans are tiny. We had a birthday sleepover for my daughter and two of her friends.

Exceptional

The best! I would recommend every day. Quiet, clean, amazing service

The accommodations

My reservation was CANCELED! I'm disputing the deposit and demand a refund, thank you. PayPal is coordinating the dispute.

Nothing My reservation was CANCELED! I'm disputing the deposit and demand a refund, thank you. PayPal is coordinating the dispute.

Great location, helpful staff and comfortable.

Great location, helpful staff and...

Superb

Superb

Todo bien no hay recomendaciones

The staff was ultra courteous and kind. The facility was very clean and we did not experience any issues with the room. The other guests, however, were using enough marijuana throughout their visit that the entire building had a pot smell to it. It was everywhere. We also were woken up multiple times our first night by partying neighbors. The manager asked them to quiet down a couple of times and they finally did. We were moved to a different room (albeit a smaller one) for the next two nights. It was obvious that multiple rooms had guests that were smoking the devil's lettuce as the second floor room we were moved to also had the odor of pot smoke around it in the hall. The area around the hotel is also pretty sketchy (lots of people asking for money and walking/wheeling themsleves in and out of traffic). There was on sight security and we never felt unsafe, but this hotel was not a place we would stay at again. We would rather pay a little more and be in a better part of town. I will say again, though, the staff was wonderful and I give them a 10/10. The overall experience with the property was a 5/10.

Very clean room and most of all lighting in parking lot made me feel comfortable about our vehicle

The staff was very helpful and polite.

Great staff and very clean

Great

Great experience . Overall great hotel.