InTown Suites Extended Stay Huntsville AL - NASA

The property was filthy horrible. The worst place I have ever stayed.

Staff was extremely helpful and room was clean with nice amenities.

Ok

The breakfast was okay. The moment we reached the 2nd floor, the hallway smelled weed so badly

I have stayed in 5 different economy hotels in the Huntsville area over the last year. This is the best economy hotel for the money when considering location, security, and cleanliness. I want to thank the General Manager specifically for his personal attention and assistance when I extended my stay here for another week. He made sure I got the best price AND that I stayed in my current room.

Not bad

Bad

everything, people nice people

Bad

Bad

Superb

Clean room nice staff great experience Nothing

Good

The price It’s just a room, no room service, no clean sheets or cover you clean your own room but paid high price money

Heaper for long term stays Some roaches which they treat for

Affordability given the situation that brought me to the business The amount of roaches no matter how much we sprayed ourselves

Pricing for the area Crowds of men/people hanging out by the side entrance/dumpers areas drinking and smoking playing loud music all hours of the night till early morning. Which made my teenage daughter uncomfortable walking in our taking out the trash.

Passable

Other than the receptionist that was willing to help, Nothing. This place was disgusting. There was vomit stains on the floor. The pictures booking placed for this location are nothing what the actually property looks like. I had to pay for two nights when I canceled. First and foremost the room smelled horrible. I received a text that the room will not be ready sometime around 12pm. The text read come between 1700 and 1900. I arrived at 1905 and was informed to cancel the booking because the front desk was closed. Mind you, I flew in from Germany and I was desperate so the front desk lady (who was nice) informed me that she could work with me to provide me a smaller room for my family of five with two beds. When I entered the room, it wreaked of body odor and vomit. There were multiple locations on the wall that had damage from what appeared to be people punching the wall what bad patch repair jobs. There is a very dirty looking kitchen and there are not pots, pans and utensils. The rug was completely filthy throughout. FYi this place rents out by the week only. The weekly rate for the smaller room with two beds was 369 a week. There were also roaches in the room and the room generally smelled of mildew as well. I requested a refund and did not get a response. beware! Their contract states once you book the stay no refunds are given. This is reasonable with the expectation the accommodations are decent but this place was beyond foul and the whole parking lot smelled of Marijuana. The parking lot had several cars that had damage and seemed to be abandoned. Definitely not a place for a family with kids.booking should be ashamed for allowing the photos representing this property to be posted. I am not sure who vetted this property but it does not, ABSOLUTELY NOT look like the photos provided. The property does not even have a way to dispute the charges and booking has not been very helpful. As a former police officer I can tell you that when I arrived, I can immediately tell what kind of place it was once I passed the receptionist desk.

People staying there were quite loud and the car dealer next door has an alarm that goes off constantly all night with a long announcement. There was also a constant odor of marijuana, extremely strong in places