Residence Inn by Marriott Kansas City Independence

Front desk had no idea what they were doing. Tried charging me a second time for a prepaid room and gave me the wrong room. Took 30 minutes to reverse charge

Exceptional

Good

Disappointing

The BEST breakfast variety of any hotel that I’ve stayed at.

Room was clean and very well setup Cable didn’t work well. And pricing could’ve been alittle better

Superb

Personnel were great and very friendly and helpful! Floors were filthy. If you walked on the carpet and then stepped into the shower you saw how dirty your feet had become!

(TRAVELERS BEWARE) The room itself wasn't to bad other then it was a little dusty. The staff was great and the breakfast was good but you might want to stay somewhere eles because when I stayed there someone tried to steal the catalytic converter off my car. Thankfully they wasn't able to get it but they did cause damage cutting through my exhaust pipe in multiple places.

We had a wedding in our family and our two bedroom suite was wonderful area to relax after two hectic days of wedding events. We were able to have our family members stop by and chat in the sitting area and had a refrigerator with snacks and beverages. The beds and sofa/chairs were comfortable. The dishwasher did not work but we just washed everything by hand.

Convenient location, great service.

The breakfast was amazing. Many choices to pick from!

It was mostly clean and the beds were good.

Needs updates!

The bathroom was not clean . We’d like a refund for part of this stay.

Stayed one. Nothing could be done because we booked and already paid via Expedia.

This property desperately needs an update. Worn furniture, missing baseboards, bed slopes downhill. Worst part was the sticky kitchen floor. Bedroom a/c would not shut off. We love Residence Inn. Albuquerque Airport location was 10/10

The location was close to the highway The towels were dirty in the room the a/c didn't work told the front desk they said there was nothing they could do till the next day, had to request a fan and the next day know one came to work on the a/c unit. Wish the room was worth the price

The towels were dirty in the room the a/c didn't work told the front desk they said there was nothing they could do till the next day, had to request a fan and the next day know one came to work on the a/c unit. Wish the room was worth the price

Exceptional