Hampton Inn & Suites Cleveland/Independence

Found

I would like to preface that the staff was very friendly and they did try to accommodate my husband and I. This property is extremely outdated and both rooms we were replaced and had an extreme musky odor and a bit like a wet dog.

Clean room! Parking was safe!

Our room was clean, comfortable, and well maintained. The hotel also offers great free parking, which made our stay even more convenient. Overall, excellent customer service, a clean room, and a hassle-free experience. We would definitely stay here again and highly recommend this hotel.

We left another hotel up the road and went here… definitely worth going here!!

Breakfast and parking was excellent. The staff was very helpful and the place was clean. Also easy assess to the interstate

Don't let the "Karen" at the front desk scare you, she's a real sweetheart. And the new hire was great considering she just started. Great property and everything was terrific. Only complaint was we were toward the end of the hall and the door slams were LOUD. But they stop pretty quick once it gets late.

Staff very friendly

Very nice place for any occasion

Maybe it was so expensive because I booked a day prior, but I spent $532 for 2 nights during the middle of the week. As a frequent traveler, for this price I was expecting a high-end hotel. This hotel just seemed incredibly outdated and below average on all amenities. I’m a Hilton/ Hamptons rewards members, and am now concerned about staying at Hampton hotels in the future. Just very disappointing.

Great hotel for a pit stop

The staff were excellent

Nice Clean Stay and the staff was friendly also.

The property was clean and the staff was very friendly and informative. The breakfast was very good. Would definitely stay again.

Front desk was very nice ( I can’t remember her name ) Breakfast was good !

Great stay!!

Good.

Breakfast was really good.

This is an older property and while they tried to update it, it felt short for us. The carpeting wasn’t installed properly making the transition between kitchen area n sitting area a tripping hazard. The beds were way too hard and the continental breakfast area way too small. It was so crowded and no available tables that the waiting line to get to the food was very unappealing and we went to a restaurant for breakfast. So much for saving money on breakfast.

The bed was comfortable and parking was accessible.