Courtyard by Marriott Indianapolis Northwest

I had no complaints about my stay at this lovely hotel

The room was great. The only issue was the refrigerator didn't seem to work, but it wasn't a huge issue. The staff was excellent and very helpful, providing amazing and kind service. Dinner was also very good

Clean hotel but the fact that there's no breakfast in the morning was a huge disappointment for us.

Clean and quiet.

Other than that the room, bar and location were great. The staff were very helpful with suggestions and info

Very clean and employees are friendly.

Everything was nice inside! Everything was comfortable. Excellent shower pressure. Well, location first off was a little sketchy. We also had ants invade our counter under the tv. Also, when we left to go to a concert, we left our curtains open. Probably shouldn’t have because we were on a first floor room, and there were handprints on the outside of the window, showing someone tried to break in.

All staff were very friendly and helpful and the room was clean.

Did not have. Had to leave early.

AMAZING room for the price! We have family in Indianapolis and we will stay here again!

modern and nice, great coffee shop We arrived late from a long drive. Settled into the room only to find our bathrrom sink pipe was broken and leaking all the water onto the floor. We used the ice bucket to put under the pipe. My husband went down to the front desk and was asked what he wanted to do about it. We were then given another room so all 4 people in the room had to pack up and move down the hall. This problem was very likely known by the housecleaners, but was left for the next guests to deal with. We ended up having a comfortable overnight in the other room and friendly workers at the coffee shop.

Pleasant

Exceptional

We were very unhappy with the room we had. Upon entering, we noticed ants in the sink but didn’t think anything of it. However in the morning there was a handful of them crawling everywhere, especially in our belongings in the bathroom. While staff was kind, nothing was done about it. It wasn’t cleaned and we were given points for the inconvenience.

Hotel was clean and updated. Staff were friendly and helpful.

Exceptional

Good

Nice hotel Nice place friendly staff

Very comfortable

The stay was OK. I expected more since it had the Marriott name on the hotel. I was given a room on the first floor, right next to the lobby, and sharing a wall with the kitchen. It was terrible, to say the least. Very noisy, lots of clanging around, loud voices from the lobby into the night. The manager was less than accomodating. I was told that there were no other rooms since they were all "preassigned" and when I asked for help with my heating/cooling system (since I couldnt get the fan to stay on to mask the noise) I was told that the fan will no longer run continuously since its a "safety hazard to not keep shutting off and on thru the night", even though our friends on another floor had theirs continuously run in "fan" mode. Also, the hotel smelled of weed on several occasions even though it was a non-smoking room. Breakfast cost extra, and even ice in your drink cost $3 extra at the bar. Prices were very steep,and food looked OK on the menu, but I only saw one time where food was being made for customers. Everyone else stayed away. Not sure if it was the prices or the quality of food. I would not stay here again, and am disappointed by the Marriott name being on this hotel..