TownePlace Suites Indianapolis Park 100

Could use updates in the room.

The room was large, and the fridge was as well. We were able to walk to McDonalds if needed as well as Dollar Tree. The staff were all super nice, helpful and did a great job from front desk to housekeeping! They def deserve raises! It was pretty quiet, when inside room couldn't hear alot of noise from other rooms. In the hall you could only hear in passing. Had lots of fresh coffee and vanilla creamer which was a pleasant surprise! They also had a wall of suggestions for places to eat as well as map of surrounding areas with locations. It was helpful. *Kitchen was not kid friendly, as the handles on the cabinets protrude and scratched up my kid. *The bathroom was so so. I had to go looking for towels rather than getting them daily. *Having to go outside to the other building for literally everything, ice, coffee, breakfast, pool (if it had been open), exercise room, etc. was not ideal and very cold. *The pool was not open which is something I did not learn until after pre paying/booking or I would have told my kids Coach, sorry we're staying elsewhere. We were traveling for soccer tournament with one game a day! We were looking forward to pool. And the pool, half size of most pools at hotels. *I didn't pay $400+/- for lodging to not have something for my kids to do, as the hotel or motel as my kid said, was located in business area or commercial. *The breakfast area had 4-two tops and 2- 4 tops inside a regular size bedroom size room with the food line stuffed in the "room size" as well. It was small and uncomfortable and unrealistic with 2 buildings worth of people. We had no where to sit and had to make 2+ trips back outside and to the room to carry food for everyone and juice/coffee. *Parking was alittle...crazy. Someone had parked there, i can only assume, broken down car in 2 prime spots (because they of course couldnt park straight and took up two spots). And I know hotel and can't help that ppl can't park but it was a tight squeeze into the spots with dumb@ss ppl. *No coin machine for laundry so have to bug front desk because who carries around $10 in quarters to wash their kids soccer uniform in between games (muddy fields, yay!)

Cockroach bait inside the cabinets, faucets leak, air does not stay at temp. Overall will never be staying at this location again.

Snotty front desk person, wrong direction for room, refrigerator leaked, detached door seal caused inability to close door, refrigerator too close to wall which disallowed access to the lower drawer, spider web on lower drawer of oven Snotty front desk person, poor directions for the room, refrigerator leaked, detached refrigerator seal caused an inability to close the door, refrigerator too close to the wall which disallowed access to the lower storage drawer, spider web on lower oven drawer

Everything was fine

Location and Customer Service The smell and outdated

Only cleaning service once in for days.

I liked the proximity to where I needed to be for work. The room was clean and the bed comfortable. The property is a little warn. There were blinds but no curtains to keep out the light in the early morning.

TV was having trouble keeping signal

We got in around 9pm and my son fell asleep. We tried showering before bed and realize there’s no hot water and little water pressure. We tell front desk and there’s no maintenance man tonight. There’s a pool so we thought we could wash off there. Only to be told we cannot. And they were aware of our hot water situation

Musty floors. And very well may have gotten bed bugs.

Had a great stay, it was an older property, but everything was clean, well kept and the staff was excellent.