Clarion Inn & Suites Indianapolis Northwest

Zero

This property needs a serious renovation! It’s so outdated. I had the worst room of my life! It was gross. Musty smells, black mold in bathroom, especially along the ceiling. Tiniest fridge ever that also was moldy. Chipped doors and walls, phone didn’t work, no back to remote, and some candle-wax type of substance on the furniture. Breakfast was terrible. Same thing everyday. Coffee was cold half the time. Kitchen guy needs to be replaced. He was NOT friendly nor good at his job. It was a dump!

Property was everything I expected and more. Thank you for all that you've done

Walking into the hotel smelled amazing and clean, go into the room it didn’t smell all that great. Rooms were clean, fridge didn’t get that cold so we used a cooler but everything else worked. Breakfast was good, pool was on the smaller side but kids still enjoyed it

Easy in and out …. None

Very good

The shower water wouldn’t get warm, and the place wasn’t very clean. The tv didn’t work either, but the staff at the front desk was very nice and helpful. Staff was the best thing about the hotel

The hotel was well kept. The bed was comfortable and there was plenty of space in the room. The breakfast was disappointing. There was no coffee when I went in to eat. I made some in my roomm, when I returned.

Close to the hwy Old, stale smelling, broken furniture, worn out and old furniture, dingy, poor continental breakfast items, dirty, trash everywhere, noisy.

Breakfast had variety of choices and the location was key for me on this trip. I booked for 2 nights with my friends. My first experience was my curtain had a rip and it was on the side of the parking lot so I asked for another room. In the other room upon my return from visiting family I found a bug, not a bed bug, in one of the beds. It was late so I went to the front desk and asked to be moved but Paul the clerk said no rooms were available and said he would comp the night. He gave new sheets and no cleaning staff. I changed my own bed. Upon check out he lied about comping the room and said $50 was all he could do without a manger . Not a good clerk.

Not very clean wondering if we took home anything from this hotel.

It was sooo dirty Stains on bed and night stand

Stains on bed and night stand

Front desk staff wasn't too friendly. The breakfast guy was pretty nice and spoke to everyone

Good

check in was easy and everything was as presented

Very good

Best breakfast

The room was fine, but a little overpriced for what it was. I know that hotels take advantage and bump their rates for events, however 500+ for 2 nights for what they had was not good value. For 500.00 I expected more.

The hotel was fine in itself. More upset that I booked a room for two queen beds and got one queen and a pull out sofa. The hotel staff was nice. Parking was easy with lots of spaces. We didn’t eat the breakfast offered so cannot comment on that.