Red Roof Inn Indianapolis - Castleton

If the room (#204) had been spotless I could overlook how run down it was. The sheets had to be changed due to them being stained. I didn’t use the blankets because they were also stained. The lamps were caked with grime and the room smelled like old cigarettes and chemicals. The sink faucet sprayed out in four separate ways due to it likely being completely clogged. I booked based on other positive reviews and have to assume my standards for cleanliness must be much higher than those who said this hotel was acceptable. If every other hotel wasn’t fully booked I wouldn’t have stayed.

Absolutely filthy. The man at the desk said my room number out loud and then some strange man followed me out asking me if I was alone and repeated my room number and telling me I was close to his room. Unsafe and absolutely filthy.

Made reservation nearly two months in advance.2 Towels were small, thin and appeared soiled. Beds were not made over 3 days, I had to go to the front desk daily to exchange for clean towels. I DOUBT THAT THE ROOM WAS ENTERED OVER THE THREE DAYS. This is reflective of the thrift hotel industry ownership by the 3rd world. Quality of services are IGNORED.

the bathroom is in a dire need for upgrade, as well as the ac unit.

The toliet seat in my room was broken. Notified the staff was still broken when I checked out. My room went two days without being serviced . I had to take my old towels down to the front desk for clean ones. I ran out of shampoo and again had to visit the front desk. If I was Hotels.Com I would suggest pulling this hotel from your listing. I would rate it one of the worst hotels I have ever visited.

Water pressure in shower was adequate. Air conditioning adequate. Bedding adequate and clean. However lamps had burned out bulbs and were VERY dusty and sticky. Hair dryer on wall was very dusty so we didn’t use it. Toilet bowl clean but dirty around base of toilet. Front desk staff friendly and attentive however the front desk counter was sticky and dirty. Overall, it served its purpose. I wish them well and hopefully they hire cleaning staff who have experience in hotel room cleaning. It’s the little details that make a difference.

The room was clean the staff was cool

You get what you pay for. It wasn't super clean, but it wasn't awful either. Didn't feel super safe. We didn't really need the staff for anything, so can't really speak to that. Not sure I would stay again.

Location In need of refurbishment

Location Building and room was run down in need of updating.

The room minimally clean. The door to the bathroom barely closed due to poor condition. The exterior of the facility was questionable.

Don't go here. It is absolutely disgusting.

The food was good and well prepared in the area. Red Roof Inn staff were pleasant and easy-going as they anticipated my needs sincerely. Not applicable.

The bed are old and needs to be updated.The didn’t clean behind the bed and the bathroom was nasty An upgrade to the rooms

Was OK. No bed bugs or roaches.

It desperately needs to be upgraded inside and out. I think the price was too high for the condition and quality of the rooms and location.

As soon as we walked in the room had a bad odor to it. Then we saw that there were urine stains on the comforter of 1 bed. To make matters worse there was other bodily fluids on the chair next to the bed! Stay away from this place.

Very clean traffic was excellent

The bed was very comfortable and I slept well. The outside of the property is well lit. Overall if the owners spent a little money on the property, it would be well worth the effort. The rooms are very dated and in need of a lot of TLC. Hairs in tub and sink, the grout in the bathroom was dirty and black in places. The coffee was undrinkable.