Comfort Suites DFW Airport

We enjoyed our stay. It as clean, near the airport, and a decent price .

Booked this hotel room after a flight delay caused us to miss our connecting flight. I didn't want to stand in line to argue with the airline about a voucher, so we booked this hotel. Good price for 2 rooms at the last minute. Several other passengers of the airline ended up with vouchers to this hotel. Airport shuttle was nice to have, but tough to wait for. You have to go to lower level of DFW and wait for a white van that goes to the set of hotels you are going to. Our van dropped off at 3 different hotels before ours. We ended up getting an Uber back to the airport the next day. Honestly, the shuttle was the worst part of our trip. Check in went smoothly. Very close to airport. They switched our room when the AC didn't work well in the first room promptly and without complaint. The rooms are very spacious and clean. The pool and hot tub looked nice, but we didn't get to use them because we got the hotel after they closed and we had to leave the next morning to go back to the airport. They are outside if you wanted to get some sun and had time to use them. Gym looked nice. Our room had a full sofa in the front area with the bathroom in the middle and the bedroom in the back. If you were traveling with small children, it would be very easy to share a room and still have privacy. Only a 12 minute ride back to DFW which made it very convenient.

Breakfast

Not so clean and very wet smell

The hotel was very clean. Easy to check in and out of

It needs to be updated but it wasn’t horrible for the price.

Comfort Inn & Suites at DFW is a typical Indian Family run hotel. Nothing is remodeled since they took over a hotel built in the 1980’s. The carpet smells. The furniture is old. The walls reek of times when lodgers smoked in rooms. No water pressure in sink or shower. A/C was centrally controlled at 78 degrees in rooms. Cooler in hallway. Breakfast was poverty level. Bed was comfortable. At one point someone was given a key to our room and tried to enter.

Enjoyed the stay

Although the front desk staff were very helpful, the accommodations, in my opinion were awful. We had two rooms on the third floor which had cathedral ceilings which were questionable how recently the higher ledges had been cleaned. The sheets were paper thin enough to see through them to the mattress topper. There were no comforters just a blanket covering the sheets. The AC vent was opposite the bed and blew directly on us and we questioned whether the vents had been cleaned and/or filters replaced so breathing the direct air was worrisome. The carpets were old so I wore socks. When I took them off, they were plenty dirty. My mom and I went to get breakfast and while there I had to go to the ladies room. When I returned, I was locked out of the breakfast area with my elderly mom still inside. They PROMPTLY close the doors at 9:30am SHARP. The woman in the breakfast area was quick to replace food but never wiped down a chair nor table. She didn't seem to want to be there at all. The elevator - well, there is just ONE for three floors. And it is SLOW and small. We were going to stay there on the way back out-of-town but cancelled the reservation. I will not return.

The room was okay. They told us at first they didn't Have extra pillows for the fold out bed but he found one. The bathroom door in our room didn't lock. The bedding had stains. Hot tub was murky and dirty. Pool was not very well maintained. Breakfast was okay but not many options.

Or

Peace and quiet

It was ok

Buena opción

Big for the price

Good breakfast, big rooms low price

Vwry comfortable bed with best pillows.

I don't like giving negative reviews, but.. Had to move rooms to get the room I reserved and paid for, no problem. In the second room, one of the TV's was damaged, and a car alarm went off literally all night underneath our window. Called the front desk multiple times, but nothing was done about it, even at our request to let the police handle it. The next morning, switched room yet again, to opposite side of the building to avoid the car alarm. Third room was fine, but found a water bug/roach in the hallway, which made my skin crawl. Our granddaughter refused to use the pull-out mattress in either room, as they didn't look like they had ever been cleaned. Also, no extra linens were provided in the rooms for the pull-outs. I'm sure we could have asked at the front desk, but fortunately had brought our own. Finally, the hot tub was pool temperature, and the water in the hot tub was gray. The pool had debris including not just nature, but human hair, fake nails, etc, evidencing that it is not cleaned regularly, and we never saw it cleaned during our 3-night stay. Wish I could say better things about this hotel, but we will never stay here again.

Clean 👍👍 AC worked great breakfast was average. Hot tub was luke warm should be hot tiles missing off the outside of it. There were pieces of the plaster from the missing tile on the bottom of the pool several people had small cuts on their feet from it. Our room was really nice for the price the sofa bed was in it's own room with a 2nd TV. Me my wife 2 teenagers and my 5 year old granddaughter had plenty of room.

The front desk manager was very helpful. The air-conditioning was broken in my first room and he quickly switched me to another room. The hotel is very close to the airport, which is why I chose it - great for a one night stay to accommodate a very early morning flight.