Birch Hill Suites - Jackson

Clean rooms

Roaches. Roaches and more roaches. No idea how this place passes sanitary inspection. 0.00

No problem checking in Air works perfectly and stove Only thing was the batteries for the door and key card kept dying and that was a big inconvenience for a 4 day stay but everything else was fine

There were cigarette ashes on the nightstand and floor. The lock on my door did not secure properly unless you slammed the door and I was locked out 2 nights of my stay. I had to call their “lock-out” number 10-15 times over the course of 30 minutes to get back into my room. I have never had a worse experience at a hotel.

As nice as any place in this area, don’t be fooled by the price. Super nice staff, and regular folks. I would definitely stay there.

All of stay was good and the rooms are brand new looking. We loved it

Everything was all good

Very noisy throughout the night was woken up several times by people just hanging out all night and I politely asked for a quiet area will not be returning

I locked my room key in my room not once but twice. One time was after hours. The staff came and made me a new room key without hesitation. The staff was very polite and helpful.

Nice, convenient location, very helpful staff.I really enjoy my staying here

Todo bien

The young lady at the front desk she was amazing she answered all my questions she handled all of the problems that had if it wasn't for her I would not have stayed but knew how to change everything and turn it around and made me stay another week I wish I knew her name but forgotten it but when I do go back I will get her name in send it to you all she knows how to get you to stay and puts a smile The whole remodeling and staff

Everything was wonderful

The property was recently renovated. Overall the room was nice but the bathroom light was by motion and it took several minutes for it to go off. We did have loud neighbors who liked to argue. Still waiting on the deposit to be refunded.

I tried to check out on a Sunday and no one answered the phone. They put a surprise $50 hold on my card and no one informed me until I checked in.

Thanks

Two young ladies in the front office is AMAZING, GRATEFUL, SPONTANEOUS,OUTGOING, truly a blessing🙏to have them in the leasing office!!

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best o

1/5 Never again.